Program Manager III

Expedia Group

Location: Seattle, Washington

Job Type: Full time


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Do you enjoy collaborating with product managers, software developers and testers to develop user stories? Are you looking for an opportunity to use your analytical and leadership skills to work across teams? Are you able to work with various partners to balance different ideas and provide clear priorities for the team?

Then the CRM team is looking for you! This technology team works on the platform that drives all our communications to our hundreds of millions of customers world-wide. We are building a highly scalable, highly automated system that truly understands the customer journey. We are a team with diverse backgrounds that has fun together while embracing change. We’d welcome your ideas to contribute to our team culture. If you have experience in the travel industry, that’s ever better!

What you’ll do:

  • Work with business partners to balance business and technical objectives and manifest these as clear, stable priorities for the team

  • Turn high-level project objectives into a comprehensive set of stories by leading intensive, multi-discipline, collaborative sessions

  • Effectively manage trade-offs between cost/schedule versus business benefit Work with developers, testers, other technical teams, vendors and operations during implementation to facilitate solutions to issues in order to get features released to live site and drive problem resolution once the new feature has gone live

  • Clearly communicate project updates, risks and issues to partners and senior management

  • Understand and actively advance standard methodologies (e.g. Agile/Scrum, Continuous Delivery)

  • Actively contribute to our team's culture of having fun together, embracing change, and delivering

Who you are:

  • Technical degree and 5+ years in a technical project management or product management role

  • High degree of proficiency with project management including: issue and risk identification and management, tracking dependencies and achievements, and communication of overall project status.

  • Ability to creatively tackle complicated business/technology problems

  • Ability to run multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a dynamic and sophisticated environment

  • Strong eye for business

  • Experience with large scale, complex, multi-tier, web applications.

  • Passion for the customer experience

  • Experience with the full SDLC and shipping software using Agile methodologies

  • Proven ability to work with multi-functional teams to drive the implementation of new features as well as resolve operational issues

  • Familiarity with web-based product development and understanding of typical technology architecture for high volume web sites

  • Experience tailoring communications (content focus, style, format, etc.) for different audiences as appropriate.

  • Ability to think big and get into the details, as needed

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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