Chief of Staff

Microsoft

Location: Redmond, Washington

Job Type: Full time

Posted

Perfection not required
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Are you a polymath who enjoys the challenge of tackling the full spectrum of organizational leadership, contributing to people, the products they create, and the health of the business? The Chief of Staff for OPG (Office Product Group) will drive key business and operational rhythms including finance, communications, events, and cultural initiatives for the team. Reporting to and partnering with the two CVPs for OPG, the Chief of Staff will support the team and its leadership and help establish and maintain relationships across teams and organizations within Microsoft. A strategic thinker, trusted advisor, and effective storyteller, the Chief of Staff designs, implements, and evangelizes programs and services addressing the needs of the team. 

This is a business-critical role that will enable the right candidate to have a direct and significant impact on an organization directly tied to the Microsoft’s mission to deliver intelligent cross-product experiences for our customers.

Responsibilities

(Responsibilities include a mix of hands-on work and oversight of the exec office team performing these functions)

  1. Operational Management: Assist CVPs in the day-to-day operational management of OPG in partnership with EAs, finance, HR, CELA, etc..
  1. Strategic Leadership: Work with leadership team to define and communicate strategic goals for the organization.Represent and communicate shared vision across the team and with partners across the company. Chief of staff needs the ability to speak proficiently about deeply technical subjects as well as organization and team and should understand the nuances in both that can/should impact the way we do business.
  1. Engineering Alignment and growth: Identify systematic ways to bring diverse teams together to build trust and understanding.Work with CVPs to determine specific investments. This could involve driving one or more of the following outcomes:
  • Driving alignment on common strategic frameworks that govern technology investments and roadmaps. Share and integrate into team planning so that we have a common language for describing engineering investments across diverse and complex product spaces.
  • Build an experimentation culture that celebrates finding new ways to add customer value and shares technology innovations across teams.
  • Create a senior leadership culture that has deep customer empathy by creating opportunities for direct customer and partner engagement.
  • Partner with teams across E+D to increase sharing of engineering best practices, technologies and techniques.This could include sharing strategies that help teams become more agile and responsive to customers while maintaining momentum towards longer term goals.
  1. Productivity: Help ensure the overall productivity of the CVPs working closely with EAs, including attendance at meetings on their behalf, handling the management of requests of the CVPs, pre-preparation of materials, and follow up on action items.
  1. ROB/Planning: Lead and coordinate the organizational and business ROB (including FY Calendar, FY planning activities, LT meetings). Help reduce surprises by providing predictable conversations on key topics needed to build great products that meet business needs.
  1. Financial Management: lead financial management for the business (opex, headcount) including budgeting, execution, and compliance.
  1. Special Initiatives and Strategic Projects: Lead cross-org planning and special projects on behalf of the CVP, as relevant.
  1. Executive Presentations: Lead the preparation and production of all executive presentations, including but not limited to reviews, all hands meetings, internal and external speaking engagements, offsites, and events.
  1. Communications and Storytelling: Oversee internal communication function including team emails, management of the team web site, newsletters, blogs, and video production.

The ideal candidate will demonstrate:

  • Influence both verbally and through written materials and ultimate drive productive conversations across Microsoft with engineers at all levels. Ability to effectively collaborate, influence, and utilize outside resources to deliver impactful results.
  • Excellent business and technical judgment. Conceptualize complex ideas quickly and convey those thoughts to others in a clear, effective and motivating manner.
  • Conduct insightful, multi-faceted conversations with senior business and technical decision makers about their business challenges.Expert collaborator, with the skills and maturity needed to work effectively across broad teams, and experience collaborating with engineers.
  • Strong verbal/written communication and presentation skills, including demonstrated success developing executive communications and working across senior leadership to curate content.
  • Experience in managing large complex organizational budgets.
  • Executive maturity and proven ability to plan, organize, and manage business/operational rhythms such as leadership team meetings, reviews, and events.
  • Ability to think holistically and strategically about key operational rhythms, communications, and programs. Leverage understanding of engineering rhythm(s) so that RoB supports the right knowledge sharing and decision processes at the right time.
  • Strong project management skills with exceptional organization skills.
  • Effective people manager
  • A growth mindset and a passion to constantly learn and improve  
  • Ability to exercise exceptional discretion with confidential information.

Qualifications

Basic Qualifications include:

  • Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, program/project management, human resources, or business-related role
  • 5+ years of experience driving teams to design, build, evaluate, support, and continuously improve programs at a global scale. 
  • Experience as a Chief of Staff or GPM within a software engineering organization.

Preferred Qualifications include:

  • Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results, and managing risk
  • Proven competency in strategic leadership, organizational agility, cross-team collaboration, drive for results, and written and verbal communications
  • Experience building software and or hardware products with diverse engineering teams and stakeholders.
  • Experience or related experience in any or all of the following: driving communications at scale, establishing culture, working with executives and leadership teams, highly-skilled presentation creation

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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