Industry Sales Director, Consumer Goods Industry Team


Location: Seattle, Washington

Job Type: Full time


Digital transformation is impacting every industry around the world. From retail and manufacturing to financial services and healthcare, disruption is already here. Customers across all Industries are asking Microsoft to help them reinvent their business, innovate, and digitally transform to today’s new realities.

The Retail & Consumer Goods Industry Team, part of the Worldwide Enterprise Commercial Organization, is accountable for leveraging deep industry and technical expertise to enable sales teams and partners to deliver relevant, customized industry solutions and services, built on a secure, integrated cloud platform, to empower our customers to digitally transform their businesses. It’s no longer just about one simple software solution; it’s about creating a connected, secure, efficient, and scalable digital ecosystem. Further, they will guide our engineering teams to address key needs as part of the product roadmaps.

Our team culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. We also strive to have fun!

If you have a passion for customer success and want to be part of the greatest digital revolution, we want to hear from you.

The Industry Advocate role is a senior role, operating at a strategic level with Microsoft’s top customers, requiring deep engagement and understanding of the Consumer Goods industry, its business outcomes and strategic challenges. The ideal candidate is a subject matter expert in the Consumer Goods industry. The Industry Advocate will act as the industry leader in a customer centric strategic account team and will strive to build relationships and become a trusted advisor to key business decision-makers, helping them digitally transform their business.

The role of IA is focused on generating and owning industry relevant solutions and platform opportunities, working and selling closely with Microsoft and its partners. The role delivers growth of Microsoft Cloud Services (Azure, Microsoft 365 and Dynamics 365) by building new relationships, opportunities.

The role will partner closely with the world-wide industry sales teams and specialist sellers to share best practices and customer references/case studies to bring Microsoft’s industry digital transformation stories to life. 


Overall Objective: Drive Microsoft cloud services growth through industry focused solutions (Azure, Microsoft 365 and Dynamics 365)

Primary Responsibilities:

  • Engaging on maximum 3 selected Marquee/Strategic accounts, building deep partnership with the customer and the account teams to drive multi-year strategy.
  • Building relationships with CxO and business leaders to drive business outcomes with selected strategic accounts, growing 3 cloud revenue to achieve in year budget and rolling 3 yr CAGR.
  • Nurturing industry partner eco-system in selected strategic accounts.
  • Landing the WW Industry strategy, solutions and sales plays within the marquee/strategic accounts.
  • Measured on 3 cloud revenue in selected strategic accounts.


Experiences Required: Education, Key Experiences, Skills and Knowledge:

  • 10+ years Industry domain expertise and expertise working in business roles at a company in the Consumer Goods industry​.
  • Significant (10+ years) industry solution selling experience​.
  • Business development and sales skills​.
  • Market development skills.
  • Strong executive presence​.
  • Industry specialized sales or consulting position within an IT Consulting or Services company​.
  • Solution sales or consulting position in a competing or partner company​.
  • Bachelor's degree or equivalent required.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.


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