Demand Planning Manager

Microsoft

Location: Austin, Texas, Redmond, Washington

Job Type: Full time

Posted


Microsoft’s Cloud business is experiencing explosive growth, and the Capacity, Supply Chain & Provisioning (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.


Team Overview Microsoft’s Cloud business is experiencing explosive growth, and the Capacity, Supply Chain & Provisioning (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide. Are you passionate about Cloud Computing and looking for an opportunity to influence strategic decision making that will have a long-term impact on Microsoft’s future?

If so, this is a terrific opportunity in the Cloud Capacity Planning (CCP) group, within CSCP. This is the group that plans the cloud infrastructure for all Microsoft online services. This is a massive, global footprint - growing rapidly as Microsoft and our customers pivot to the cloud. It also costs billions to grow and operate annually, so the opportunity for business impact is enormous. Although we are part of Azure, we don't just support Azure, but in fact all Microsoft services including Microsoft 365, Xbox Live, Windows, Bing and more. Within CCP, is the Network hardware capacity planning (NHCP) team, which manages the capacity planning for the global network infrastructure hardware.

This team works with partners within CCP, CSCP, Finance, and the Engineering Groups to deliver capacity and enable new technologies and hardware transitions for scale and agility. NHCP team orchestrates and creates the plan of record for forward-looking Networking Hardware forecast which are the basis for billions of dollars in CapEx spend, supplier agreements and long-term component supply strategies; not to mention supporting the worldwide customers of Microsoft's online services. Creating this plan requires us to wear multiple hats.

Responsibilities

This is a very collaborative role with Azure Engineering, Finance and Long-range forecasting teams to deliver Long Range Capex plans for Global Network Hardware.

  • Develop deep understanding of Networking Hardware planning and forecasting for all segments of business to enable modeling of capex requirements.
  • Support the rhythm of business for quarterly Capex spend forecast specifically for 400G tech transition including achieving finance budget to actual metrics of 95%.
  • Actively engage in developing engineering requirements for SAP/ERP system transformation initiatives and system enhancements for capital & expenditure planning, tracking, and reporting.
  • Envision and drive Objectives and Key Results for capex planning, as well as key input measures from stakeholders.
  • Fostering a diverse and inclusive environment.

Qualifications

Minimum Qualifications

  • Bachelor's Degree in Computer Science, Engineering, Supply Chain, Information Technology (IT), Business, Operations, Finance, Accounting, Data Science, or related field
  • 6+ years for broad and deep product / supply chain / business planning experience, inventory management or sales operations experience, preferably in planning (demand/supply/forecasting), cloud industry experience, infrastructure, data science, and/or channel management experience OR equivalent experience
  • Experience in Capacity planning and/or Supply chain management and good understanding of different supply chain models and being able to manage multiple projects simultaneously.
  • Experience of planning systems (such as SAP, Oracle, E2Open, etc.), business intelligence (SQL, Power BI, Power Pivot, etc.)

Preferred Qualifications

Are you an expert at leading cross-functional teams on complex projects with many variables?

  • Clarity Generator - Can you take a complex system with multiple moving parts and be able to understand and explain the output succinctly?
  • Collaborator - Great collaborators aren't just easy to work with - they also raise tough questions, deliver bad news with grace, challenge others as necessary and negotiate win/win solutions.
  • Great Teammate - We seek amazing teammates. People who help each other, solve problems together, motivate others, have fun and create energy.
  • Continuous Learner - Every planning cycle, we encounter new & challenging business requirements that test our ability to adapt and to keep learning.
  • In short, we are looking for people with growth mindsets.
  • Communication and Influence - Can you build relationships and influence people - from execs to individuals, across business and technical disciplines?
  • Are you equally adept at leading cross-functional meetings or building rapport and personal connection in 1:1 conversations?
  • Results oriented. Are you a doer who can span from strategic thinking to getting stuff done and consistently delivering?
  • BI, Metrics and Analytics
  • Proven problem-solving skills, project management skills, attention to detail, and exceptional organizational skills

  • Proficient at creating and analyzing business information and defining key business results/metrics with a proficiency in data

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Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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