Change Management and Landing Lead


Location: United States

Job Type: Full time


Perfection not required
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Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places they simply couldn’t anywhere else. This is a world of more possibility, more innovation, more openness, and sky’s-the-limit thinking – a cloud-enabled world. Our mission is to empower every person and every organization on the planet to achieve more. We have unique capability in harmonizing the needs of both individuals and organizations. We deeply care about taking our ideals and vision globally and making a difference in lives and organizations in all corners of the planet.  


As part of the Microsoft Solutions - Support Services sales organization, we are seeking a Change Management and Landing Lead. This role requires an experienced, highly motivated individual to lead teams through organizational change efforts of varying size and complexity. This includes utilizing industry standard change management principles (such as PROSCI), processes, and tools to focus on driving operational results and behavioral changes. You will take point on guiding and support the design and implementation of targeted change strategies for projects including stakeholder identification and alignment, appropriate communication and feedback loops, success measures and long-term sustainability. You will establish and maintain effective partnerships with key cross-functional leaders to ensure alignment to organization change management standards and alignment to MCAPS activities and frameworks. And drive day-to-day change management activities while providing the appropriate coaching for stakeholders on change management principles, tools, and their roles in effective change.


Required/Minimum Qualifications :

  • 5+ years of technology-related sales, change management,strategy, or consulting experience 
    • OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 4+ years of technology-related sales, change management,strategy, or consulting experience

Additional/ Preferred Qualifications

  • Experience working in a matrixed environment across multiple teams and organization
  • Understanding of Microsoft’s solutions, including customers and partner ecosystem 
  • Business maturity and experience working across organizational boundaries
  • Proficient messaging and writing skills 
  • Attention to detail and accuracy in all change management deliverables 
  • Ability to manage multiple projects simultaneously and drive strong work-back plans 
  • Thrive in a fast-paced, ambiguous environment and adapt plans and approaches in real-time 
  • BS/BA degree, MBA or an advanced degree
  • Experience in Microsoft products or like IT companies
  • PROSCI Certified Change Practitioner

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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