Associate Underwriting Supervisor (Hybrid)

National Interstate Insurance Company

Location: Richfield, Ohio

Job Type: Full time


National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

Essential Job Functions and Responsibilities

  • May have responsibility for the performance and coaching of staff and may have a participatory role in decisions regarding development, hiring, firing, performance management, pay increases, etc., for direct reports.
  • Has accountability for the administration and monitoring underwriting rules and guidelines, rating manual rules, and insurance laws and regulations. Supervises the review, documentation, and/or underwriting of new and renewal policy transactions.
    • Supervises the proofing of policy information on an assigned product, territory, and/or agency(ies).
    • Ensures premium and loss data are reviewed on an individual account as part of renewal underwriting, change underwriting, or mid-term underwriting.
  • Has accountability for the review of insurance applications and other risk documentation. Ensures basic underwriting requirements are reviewed. Ensures that applications, endorsement requests, or other correspondence are referred to underwriting for further analysis as needed.
    • Oversees verification of coverage limits, performing necessary calculations and completing other checks before processing policies.
    • Ensures rejection / denial of risk is communicated when deemed appropriate and when not handled by automated means.
  • Ensures that staff orders, reviews, and takes appropriate action on required reports, endorsement requests, service requests, and general correspondence.
  • Supervises the analysis of individual risk pricing for new business submissions and renewals within written authority.
  • Ensures effective communications with agents, brokers and customers to obtain information needed to underwrite risks and address issues. Supervises the research and responses to questions from agents.
  • Oversees other departmental processes / projects, such as changes / enhancements to forms and screens, user acceptance testing for systems and policies, and reviewing impact to current policies / practices.
  • Ensures that issuance, processing or coding transactions are completed in a timely manner.
  • May oversee agent training.
  • Performs other duties as assigned.

Job Requirements

Education: Bachelor’s Degree or equivalent experience

Field of Study: Business, Liberal Arts or a related discipline.

Experience: 2 to 5 years related experience, including 0 to 2 years of leadership experience. Progression toward certification in area of expertise preferred; appropriate certifications could include Associate in Underwriting (AU), Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC), Program in General Insurance (INS) or Associate of Risk Management (ARM).


NIC National Interstate Corporation


We offer competitive healthcare, retirement, and paid time off benefits.

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