Vice President, Property & Casualty

NFP Corp.

Location: Chicago, Illinois

Job Type: Full time

Posted


Thompson Flanagan is looking for an enthusiastic and experienced relationship management professional. This role will be focused on strategic relationship management and retention of Mid-Market core clients.

RESPONSIBILITIES:

  • Responsible for managing the overall relationship with assigned Mid-Market core clients including developing and engaging multiple relationships throughout and within the client organization.
  • Establish oneself as client’s primary point of contact and communication conduit for Thompson Flanagan; keep client producer informed at all times.
  • Cultivate internal and external relationships to establish effective open collaboration, client advocacy, and trust.
  • Develop and obtain a broad knowledge of internal operations to efficiently and effectively solve the needs of the audience and the circumstances at hand.
  • Maintain accurate records of client (or prospect) contacts and their products utilizing account management software or other technology. Developing and maintaining a robust understanding and tracking system of key client personnel and their products is essential.
  • Drive revenue growth on existing and new clients through development of a strategic consultative sales plan in conjunction with producer including identifying and executing cross-sell opportunities when appropriate.
  • Establish oneself as a self-starter leader with client account teams and take ownership of the success of client and colleague relationships.
  • Contribute to client team’s holistic service strategy and establish quality standards to improve client’s experience.
  • Demonstrate a broad understanding of insurance products and coverages, their applicability, relevant industry trends, and basic program design. The ability to understand basic insurance program structure and content is essential.
  • Develop expertise, and remain current, in assigned client industry and/or market area, Thompson Flanagan’s resources and capabilities, and engage in structured continuing education.
  • Produce an annual or semi-annual stewardship report that highlights Thompson Flanagan’s efforts for the client over the previous twelve months.
  • Establish, execute, and accountable for implementation of the formal Thompson Flanagan strategic relationship management cadence.
    • Seeks annual client feedback/grading on TF’s performance
  • Travel to visit clients and engage in client development activities and entertainment. Travel approximately 25%-40%; must see clients in person at least twice annually.

REQUIRED SKILLS & QUALITIES:

  • 5+ years of experience in relationship management with face-to-face private equity (or similar) client experience.
  • Exceptional interpersonal skills capable of interacting with private equity and C-suite clients to cultivate strong relationships through effective communication and trust.
  • Elite project management, communication, and presentation skills.
  • Manages time effectively through excellent organization, time-management, and multi-tasking skills.
  • Entrepreneurial attitude with natural ability to take ownership of overall success of client relationships.
  • Commitment to delivering exceptional customer service and results.
  • Naturally anticipates and analyzes problems and information to proactively solve problems through critical thinking, team networking, and sound business decisions.
  • Dedication to working in collaborative, team-oriented environment with a commitment to operating with respect and integrity.
  • Proficient in Microsoft Office products (Outlook, Word, Excel, PowerPoint).
  • P&C producer license (or ability to get licensed quickly).
  • Bachelors’ degree from four-year college or university preferred.

About Thompson Flanagan:

Thompson Flanagan is a premier insurance brokerage firm, one born from the belief that there’s a better way to operate as brokers. Thompson Flanagan pairs world-class responsiveness with a rigorous approach to the understanding and appreciation of our clients’ business challenges to determine the best ways to tackle them. Our team-based model empowers every team member to add value and our entrepreneurial mindset keeps everyone relentlessly focused on our clients’ success.

Insurance is complex. That’s why we (at Thompson Flanagan) act as true advocates for our clients—many of whom are law firms, private equity and title companies across the country. We guide them through this maze, knowing how much the right solution can mean to their business. We treat them as we’d like to be treated—keeping them top of mind, communicating openly and being proactive on their behalf. We work as a team, share information constantly and always try to find an even better solution.

Thompson Flanagan assures equal employment opportunity in all its hiring and employment policies and practices. These policies and practices are administered without regard to legally protected categories such as: race, color, religion, national origin, age, gender, disability, marital status, veteran status, sexual orientation or sexual preference, pregnancy status or medical conditions related to childbirth, and/or any other factor protected by law.

Thompson Flanagan is a wholly owned subsidiary of NFP, Corp.

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