Senior Product Manager, Identity Services, Integrations


Location: San Francisco, California

Job Type: Full time


Integrations to Okta Universal Directory are necessary in order for customers to use Okta. For example, Office 365 is a strategic priority for Okta since it is the most used application by our enterprise customers. We are looking for a seasoned product manager who has experience with complex, technical integrations and a vision to create a single beautiful experience from many parts. This Product Manager must have a strong technical background, be familiar with the MSFT's Azure cloud offerings - Azure Active Directory, Intune, Office 365 and Windows 10 - and have the ability to skillfully explain how Okta integrates with these concepts to customers and internal stakeholders. We are looking for a product leader who can also shape how we think about integration products as a platform.

You will partner closely with engineering, design, marketing, and other product teams to lead the platformization of our highest used Integrations, and you will pave the way for other applications to follow. You will be responsible for:

1 - Driving the roadmap for O365 and Azure Integrations: You understand the nuances of the latest trends in Microsoft products and how they are leveraged by Okta customers within their larger ecosystem. You have a vision and plan to bring many parts into a single seamless experience, as well as automate flows onto a platform. We are looking for a product leader who can shape how we think about integration products as a platform and may define a new structure for this team.

2 - Understanding key customer requirements and integration use cases across Okta. This means collaborating across product teams, predicting future scenarios and needs ahead of others, and most importantly, being creative about various ways to handle customers’ needs. Because you own a product with high usage across Okta customers, you can manage high profile customers and stressful situations with ease.

3 – Executing on highly technical products. You collaborate with engineering and design to ship features that require a deep understanding of customer’s technical complexities. You are able to develop creative short term and long term solutions to address customer issues. Because you own an integration product end-to-end, you should be familiar with MSFT Concepts (Azure Active Directory, Intune, Office 365 and Windows 10), skilled in Identity protocols (SAML, OIDC and WS-Fed), as well as have deep knowledge of other Okta products like Workflows that you will be partnering with.

4 – Evangelizing our Okta platform and integrations. You should be an internal and external evangelist for Okta's integration with Microsoft products, and advocate why customers should choose Okta as their identity platform for MSFT integrations.

Major pluses for candidates with experience with integrations, Microsoft, and Identity.

Job Duties and Responsibilities:

Roadmap and Vision

  • Set product strategy and direction for our Azure Integrations team
  • Define the execution roadmap
  • Evangelize vision to other product teams, engineering teams, sales team, and customers

Feature Delivery and Execution

  • Work with your scrum team to deliver features on-time, on-target
  • Regularly ship features that unlock key use cases
  • Collaborate with design to spec experiences that delight customers
  • Prioritize rigorously across a number of product investment areas
  • Not afraid to get into the weeds to define features and experiences

Customer Engagement

  • Engage with customers to deeply understand their challenges
  • Develop immediate and long term creative solutions for customers who have issues
  • Understand challenges to deployment and usability of the Okta end to end products
  • Stay close to customers during beta programs and ensure that feedback is incorporated into the product
  • Manage high priorityescalations when integrations break

Competitive Understanding

  • Work with technical marketing and sales to deeply understand the Microsoft landscape
  • Keep your finger on the pulse of market changes and understand where trends are heading

Own the Product!

  • Customer success focused thinking: always working to unblock sales and help customers through issues
  • Responsive to supporting the field on critical asks and customer needs

Minimum Knowledge, Skills, and Abilities:


  • Bachelor’s degree
  • Experience across the product management lifecycle for enterprise products or services
  • Excellent communication skills (presentation, verbal and written)
  • Strong leadership skills and presence
  • Track record of successful delivery of company-critical projects
  • 2+ years of industry experience. 3+ years of product management or related experience


  • Knowledge in identity or access management
  • Experience with integrations
  • Experience with Azure products

Meet the manager:

Tiffany Jung is the Director of Product Management for Directories ( at Okta

((Colorado, New York and Washington only*) Minimum OTE of $135,000 (/year + equity + benefits))


Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physial or mental disability, or status as a protected veteran.We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

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