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Senior Manager, Opportunity to Order Business Processes and Automation

Okta

Location: San Francisco, California

Job Type: Full time

Posted


Okta is an identity company. Identity matters because we’re all unique. We were raised in different countries, cities, and towns. We have unique backgrounds. We’ve faced specific challenges. And we've learned a lot along the way. At Okta we believe those experiences equip us to look at the world with our own perspective. Our SaaS product protects your right to be you, and we want every single one of our employees to feel a sense of belonging, acceptance and comfort to express their ideas, because ultimately our differences are what makes us great. And guess what? You could join us!

Okta’s Go-To-Market Strategy & Operations team plays a critical role in ensuring Okta’s Field Organization has the right insight, tools, and processes it needs to run effectively and efficiently. This specific role will work closely across all functions to transform our go-to-market capabilities through improved business processes and automation.

Job Duties & Responsibilities:

  • Support the evolution of Opportunity to Order processes and systems: create an inventory of core Opportunity to Order business processes, systems, and tools currently in use. Define a set of prioritized initiatives to streamline and automate said processes.
  • Ensure each prioritized initiative meets explicit business metrics that deliver gains in GTM productivity, and/or customer acquisition/retention.
  • Partner with and create processes to streamline the Opportunity to Order workflow for all stakeholders including Field sales, Partners, Product and Packaging and Deal Strategy
  • Work collaboratively with internal stakeholders to prioritize projects, scope the requirements, develop, design, and implement solutions across Opportunity to Order functions
  • Partner closely with the Business Technology team to ensure there’s adequate capacity to support agreed upon initiatives.
  • Provide transparency and manage expectations across teams.
  • Oversee overall program execution, including coordinating with enablement to drive change management and the successful adoption of improved processes and tools across the entire field organization.
  • Partner with our Governance, Risk and Compliance team to implement and execute compliance processes for SOX, GDPR etc.

Required Experience & Skills:

  • 8+ years in Pre-Sales or Post-Sales Operations, Business Operations, GTM Operations, or IT.
  • Deep understanding of Salesforce objects and business process and supporting technologies (e.g., Salesforce CPQ, Xactly, Netsuite)
  • Must be customer centric and have the interpersonal skills necessary to manage business and technology relationships
  • Is comfortable working from limited information, asking new questions, seeking new answers to old questions. Continuously seeks to improve and standardize processes, systems, has and demonstrates a strong bias towards building systems, processes, tools, that scale.
  • Self starter, excels in self directing, solution seeker, seeks new opportunities, does things without being told, requires minimum supervision. Is consistently accurate, delivers high quality work and on time. Looks for lasting results and long term solutions.
  • Ability to effectively work and lead a cross-functional team through a high degree of movement and change. Demonstrates consistent ability to set a vision, prioritize, cut through noise and execute through ambiguity.
  • Demonstrates high EQ, tact, diplomacy, and self awareness. Is able to have courageous difficult discussions, influence and negotiate, navigate productively through conflict, and lead cross functionally at peer level and above to drive decisions forward.


#LI-Remote

Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:$140,000$189,000 USD The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $156,000$211,000 USD

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physial or mental disability, or status as a protected veteran.We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta offers everything you need to support your work, your life, and your work-life balance. Click here to learn more: https://rewards.okta.com/us

Okta is rethinking the traditional work environment, providing our employees with the flexibility to be their most creative and successful versions of themselves, no matter where they are located. We enable a flexible approach to work, meaning for roles where it makes sense, you can work from the office, or from home, regardless of where you live. Okta invests in the best technologies and provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs. Find your place at Okta https://www.okta.com/company/careers/.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

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