SAP Release Management Lead

TE Connectivity

Location: Harrisburg, Pennsylvania

Job Type: Full time

Posted


At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Connectivity Ltd., is a $14 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 80,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at te.com.

The SAP Change & Release Management Lead role is critical part of GAS team and will be responsible for leading the Change and Release Management process activities across various IT functions within the organization. This role will interact with multiple stakeholders across the organization and will be instrumental in furthering the team’s mission.

Responsibilities

Reporting directly to GAS Director Software QA & Test Mgt, this role will be responsible for establishing, maintaining, and operationalizing the process for SAP Change and Release Management.
1. Lead the Change and Release Management process activities across various IT functions within the organization
2. Works closely with change managers, the program management office, project managers and the change advisory board to plan releases and collaborates on the release schedule, taking into consideration associated business and technical risks.
3. Reviews change requests for completeness and accuracy with appropriate IT groups, confirms all discrepancies and dependencies are resolved.
4. Participates in meetings to approve and reject changes.
5. Coordinates between internal requestors and the production team to schedule production release updates and upgrades.
6. Confirms release plan covers integration testing, user acceptance testing, documentation and associated operational procedures, such as system management instrumentation, support procedures, run book procedures, service catalog, configuration management database (CMDB) and rollback planning.
7. Conducts formal release readiness reviews and go/no-go decisions.
8. Advises production and software development teams to resolve system and operational issues.
9. Ensure the production environment is protected by a rigorous Change and Release Management process.
10. Ensure standardized process and procedures are used for efficient handling of changes to minimize incidents due to change
11. Chair the divisional and cross-divisional Change Advisory Boards. Circulate in-scope Requests for Change (RFCs/CMs) to CAB members in advance of meeting to allow prior consideration/review.
12. Maintain the IT Change Calendar that comprises of forward schedule of all changes
13. Manage, coordinate, monitor, and report on change activities

Basic Qualifications

  • 1 - 3 years in IT working as a project manager or in a strategic transformation role
  • 3 - 5 years in Change and Release Management acting as a lead or manager in an operations centric environment. Preferably in an organization developing enterprise applications.

What your background should look like:

Skills Required

The SAP Change & Release Management Lead will be able to work equally effectively with individual team members as well as executive management. From a personal standpoint the successful candidate will be comfortable in a fast-paced entrepreneurial environment and will:

  • Be a high-energy, highly motivated self-starter and will be attracted by the opportunity to have significant and measurable impact on an organization
  • Be conceptual and strategic but at the same time, relish being an owner, getting involved in the details of the business and making things happen.
  • Be highly accountable, possessing a “can-do” attitude and a strong results orientation.
  • Be a strong collaborator able to simplify the complex into succinct executive summaries, able to see different perspectives and have tough conversations to resolve conflicts; Speak with and inspire confidence.
  • Exceptional communication skills – both written and verbal
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Strong analytical and critical thinking skills
  • Excellent organization and time management skills
  • Ability to work well under pressure; manage tight deadlines and situations where conflicting priorities arise
  • Working knowledge and understanding in the full technology stack such as IT Infrastructure, Virtualization, Security, App/Dev, Cloud Models, and Technological Change

Competencies

Values: Integrity, Accountability, Teamwork, Innovation
You’ve got this!