MGR I QLTY & RELIABILITY ENGINEERING

TE Connectivity

Location: Redwood City, California

Job Type: Full time

Posted


At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The TE Quality Manager is a pivotal role within the Quality Organization of the Aerospace, Defense & Marine (ADM) Business Unit. The candidate is responsible for the execution of AD&M Quality & Continuous Improvement strategy to achieve world-class business performance. As head of the plant quality organization and a member of the Relay & Contactors leadership team, the candidate must effectively partner with other functions to improve product and process Quality using principles of Quality Assurance and Continuous Improvement. A significant focus of the quality leader will be on talent development, strengthening the technical and leadership skills of the team. The Plant Quality Manager will lead by example and enhance the organization’s culture through instilling a “Zero Defect Culture” mindset.

This position requires access to information which is subject to stringent controls under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR).
Applicants must be a U.S. citizen or national, U.S. lawful permanent resident, person granted asylee status in the U.S., or person admitted into the U.S. as a refugee.



Key Responsibilities

  • Is responsible for developing, documenting, implementing, and managing the quality management system for the sub-business unit.
  • Sets the tone for a “Zero Defect Culture” and deployment of continuous improvement/lean as the engine of delivering consistent and reliable operational performance.
  • Deploy structured problem-solving techniques to identify root cause and corrective actions.
  • Actively partner to drive TE Operating Advantage as one of the de facto TEOA Champions at the leadership team.
  • Quality Management System (QMS): Implements and helps refine the QMS. The candidate actively drives the 1ADM/1CP Quality initiative in deploying efficient and consistent procedures across the enterprise.
  • Customer Quality: Interfaces where necessary directly with key customers to ensure ECE related to Product and Process Quality QC Inspection: Arranges for QC inspection of products, at the factories, both incoming and outgoing.
  • Alternatively, develop and deploy effective AQL procedures via DQIP plan and process audits.
  • Complaint Handling: Response to customer complaints (RMAs) that are received and recorded via the TECH’s (TE system). Investigates complaints and takes appropriate action. Ensures qualitative and timely resolution of issues and drives overall levels of complaints down systematically.
  • Actively engages in the ADM QPL Committee to help refine the process excellence related to QPL Compliance related to Mil-Spec Products for Government Agencies (DLA, Nav-air etc.).
  • Build capabilities of the broader team. Ensure robust succession plans and talent pipelines to identify and develop bench strength to fill future leadership roles.
  • Reports to the TE Hauppauge Plant Manager and a dotted line reporting to the Regional Sr. Quality Manager.

Candidate Profile

  • Bachelor’s degree in a technical or quality discipline. Graduate degree desired, but not essential.
  • Work Location: Redwood City, CA – Onsite required Minimum 10 years of quality management experience in a discrete manufacturing company. Familiarity with Aerospace products markets is a plus.
  • 5 years of global leadership experience is a plus.
  • Experience in Highly regulated industry
  • Develop a deep understanding of the TE ADM business unit and the Relay & Contactors Plant Groups by building relationships through active engagement and discussions with stakeholders.
  • Ability to support Relay & Contactors Executive Staff to operationalize the strategy related to the Global Quality organization and execution of strategic and operational initiatives.
  • Build Effective Teams: Creates and communicates standards and mission
  • Drive for Results: Displays initiative, prioritizes time and resources, seeks solutions and outcomes.
  • Excellent analytical and problem-solving skills combined with technical writing skills with an ability to comprehend and apply technical information.
  • Excellent planning and organizing skills.
  • Strong interpersonal skills and the ability to work effectively at all levels of the organization, with the competency and tenacity to achieve results without formal authority.
  • Structured problem-solving skills and experience.
  • Language skills: Must have fluency in English. Foreign language skills a plus (Spanish preferred).
  • Travel Requirements: Up to 25% (Customer/ Internal domestic travel)

Additional Key Attributes

  • Culture: drives and has the resilience to sustain a winning culture and required organization structure that is responsive and adaptable to change; collaborative yet accountable; ensures the right example is set in providing specific feedback to encourage performance/professional development of those on the team and across the organization.
  • High engagement & ownership: hands on executive who develops a granular view of the business and able to dig deep as needed into the business/issues and lead by example, sets the right operating cadence and is personally accountable for the organization results, rolls up his/her sleeves to get to work and help solve problems when required.
  • Pace & energy: high energy, sets a quick pace and demonstrates a real sense of urgency and ensuring the right focus on things that matter most to create value.
  • Results focused: results-oriented, delivers consistently against both short term and long-term plans, constantly raises the bar on performance and leads the organization toward a higher level of achievement.
  • Customer & market orientation demonstrates knowledge & insights about the overall market and experience in dealing with the customer base, understands competition, creates a compelling vision for the organization and drives focused action plans; is passionate about winning.
  • Leadership style: down to earth, team player with low ego yet highly competitive and motivated by opportunity & challenge to drive the business forward and build a sustainable organization, strong communication skills that are crisp, credible and which instill confidence in the organization and creates strong followership.

Competencies

Building Effective Teams
Motivating Others
Managing and Measuring Work
Values: Integrity, Accountability, Teamwork, Innovation
SET : Strategy, Execution, Talent (for managers)

ABOUT TE CONNECTIVITY
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications and the home. With approximately 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

COMPENSATION

  • Competitive base salary commensurate with experience: $122,800-$184,200 (subject to change dependent on physical location)
  • Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
  • Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
  • A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets

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