STAFF QLTY & RELIABILITY ENGINEER

Job Overview

TE Connectivity’s Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors. They design, recommend revisions and install quality control systems, develop and document analytical methods for establishing reliability of products and their components and conduct analysis on relative reliability with regards to cost, structure, weight, maintainability, facility of production, and availability of materials and equipment. Out teams develop, implement and monitor company environmental safety programs and policies to ensure compliance with federal, state, and local environmental, health and safety regulations and recommend corrective actions if necessary. They are responsible for policies and practices to comply with applicable government regulations and industry requirements related to product environmental compliance, the implementation and management of technical and testing standards and specifications, quality control and reliability programs governing materials, product and processes, resulting in the optimization of material and labor, as well as failure analysis, root cause, corrective action and customer communication.

Please note: This position may involve working with technical data, technology, software/source code, hardware or other items (collectively “items) subject to U.S. and non-U.S. export control laws and regulations. Under these regulations, it may be necessary for TE to verify a candidate’s national origin and/or citizenship status to determine whether a U.S. or other government export license is required prior to releasing its technologies to the candidate. If TE determines that TE will require a license or will be prohibited by applicable laws from providing the candidate with items necessary for the performance of this position, then TE expressly reserves the right to either a) make an offer of employment contingent upon TE receiving required export licenses from the appropriate government agency, b) consider the candidate for a different position that is not subject to such restrictions, on whatever terms and conditions TE shall establish in its sole discretion, or c) decline to move forward with the candidate’s application.

What your background should look like:

Monitor, communicate and improve key Customer KPI’s, including Scorecards, Corrective actions response time and PPM improvement. Drive Scrap Reduction and action plans collaborating with Manufacturing Engineering, Operations, and floor leaders. Update customers in a timely fashion regarding product quality and project requests. Coordinate with Plant Quality Manager to discuss and resolve product quality issues raised by customers. Issue Quality Alerts for non-conforming product delivered to customers. Assist in problem-solving and root cause analysis activities to eliminate recurrence of non‐conformance including corrective action verification. Create Quality Improvement Plan for specific product lines. Participate in voice of the customer activities to deliver Extraordinary customer experience (ECE). Lead in ensuring Purchase Order Flow Down, contracts and Regulatory requirements are met and sustained. Assist in the approval of First Article Inspection (FAI) reports. Assist plant management with Customer audits and third part audits in support of the AS9100 Quality System. Promote and Drive “Zero Defect” mentality within the quality Organization for proactive tools such Lean, Six- Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, Advance Product and Quality Planning (APQP) Statistical. Process control (SPC) and Process Failure Mode and Effects Analysis (PFMEA).

• BS/BA Degree in Quality, Engineering or similar field required.
• Work Location: Mt. Joy, Pennsylvania.
• Excellent analytical and problem-solving skills combined with technical writing skills with an ability to comprehend and apply technical information.
• Excellent planning and organizing skills.
• Strong interpersonal skills and the ability to work effectively at all levels of the organization, with the competency and tenacity to achieve results without formal authority.
• Structured problem-solving skills and experience.
• Travel Requirements: Less than 10%.

Competencies