VP of Global Sales Operations


Location: San Francisco, California

Job Type: Full time

Last updated

Be brave, not perfect.
- Reshma Saujani

Our Company
Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.

Founded five years ago in Sydney, Australia, Afterpay has millions of active customers globally and is offered at the world’s best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins.

Afterpay is completely free for customers who pay on time – helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers.

We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.

The Opportunity
The primary focus of the Vice President, Global Sales Operations is the development and execution of strategies and programs to drive superior sales performance, merchant retention, and sales team productivity. In this role, you will work cross-functionally with global leaders to support the development of a world-class go-to-market organization.

We are much more than our job descriptions, but here’s where you will begin….
-Collaborating with diverse stakeholders and cross functional organizations to ensure that we hit and exceed our sales targets
-Partnering closely with senior leadership to identify, develop and drive impactful projects that accelerate sales growth and improve sales processes and operations on a global scale
-Supporting regular reporting and forecasting for the sales organization, identifying significant changes and trends that will materially impact the company’s growth trajectory
-Driving requirements to increase operational efficiency of end-to-end merchant and seller experience by automating and improving processes, tools, and dashboards that scale
-Owning all day-to-day sales operations activities & inspire and effectively manage a sales operations team
-Creating global alignment with leadership on the roadmap for sales processes & tools to optimize org efficiency
-Manages the sales team experience with all key sales tools (including SFDC, Outreach, data tools, etc)
-Partnering with leadership to design and implement processes that promote efficient sales flows and high-quality data and reporting
-Designing and owning forecasting models & pipeline management data across all sales teams
-Creating and updating reports and dashboards that assist the reporting, targeting and investment efforts of our GTM team

Who are you? (Qualifications)
Like us, you’ll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of Afterpay.

You’ll have ….
-12+ years managing large & high growth sales operations organizations
-World-class experience executing global go-to-market strategies & developing solutions to solve complex business problems
-Deep knowledge of process creation and execution with sales tools (Salesforce, Outreach, data tools, etc)
-Extensive experience building a Salesforce instance (along with all other sales tools) that are highly intuitive, easy to use, and always up-to-date that yields confidence from the sales organization
-Experience building & leading a deal-desk function
-Experience in planning sales quotas and compensation
-Strong communication skills & experience building alignment across organizations (including exceptional presentation building experience & skill)

How we reward you. We have a pay for performance culture so you can expect to be rewarded for high performance. We pride ourselves on fairness and offer a competitive total reward package made up of salary, incentives and benefits including the opportunity to enroll in our share matching plan. We have a strong focus on health and wellbeing at Afterpay as we aim to support you to succeed in both your career and personal lives, such as providing employees with a corporate membership to Headspace. We offer a wide range of insurance programs so you have the flexibility to choose what is best for you. Afterpay covers 100% of the employee cost and 75% of the cost of your dependents. We value diversity and a collaborative and inclusive environment where everyone feels they belong is important to us.

How to Apply. We don’t know what the future holds. That’s the exciting part; we show up and make it happen. If you’re brave, if you’re committed to doing the right thing and excited by this opportunity, click apply now!

Afterpay is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. All new team members, in addition to current staff, will temporarily work from home until it is safe to return to our offices.

You’ve got this!