Technical Program Manager, NPI - Switching

Cisco Meraki

Location: San Francisco, California

Job Type: Full time

Last updated

Perfection not required
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At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

Meraki is seeking an experienced Technical Program Manager to be responsible for introducing new products to the market. Come be part of the new team that delivers groundbreaking products for businesses and organizations of all sizes. As a Technical Program Manager for the Meraki products, you will work closely with our Hardware engineering, Software engineering, Product Management, Marketing, Support, Sales, Strategy, Finance, Legal and Operations teams to shepherd products from conceptualization through all phases of product development. Our goal is to deliver high-value products/projects to our customers on time with quality and within budget.

You will be responsible for the following:

  • Lead NPI (New Product Introduction) programs / projects for Meraki products
  • Build, maintain program plan with multi-functional dependencies
  • Implement and track program work you're doing, achievements, action items, technical dependencies, risks and mitigation plans
  • Craft project status reporting and deliver executive briefings to update senior leaders and partners
  • Understand product use case and communicate technically with engineering teams
  • Develop strong working relationships with multi-functional teams to best understand and deliver on business goals and priorities
  • Adhere to metrics and governance for Meraki’s process and provide inputs to process improvements

You are ideal for this role if you have:

  • Bachelors or higher degree in a related technical field (Electrical, Electronics Engineering/Computer Science) or equivalent experience in hardware and/or software engineering
  • 8+ years of experience as Program Manager in software, hardware, embedded, networking, cloud technologies or products
  • Must have a successful track record of on time delivery of programs
  • Strong understanding of software / hardware development processes.
  • Excellent communication, interpersonal and presentation skills.
  • Experience working with project planning tools (Excel, Gantt charts, Jira, Wrike, Confluence, Google Docs)
  • Proficient in Agile Project Management processes. Should be able to deal well with rapid changes, and feel comfortable navigating uncertain/ambiguous situations.

Cisco requires all U.S. employees to be fully vaccinated or have an approved religious or medical accommodation. Candidates accepting an offer must provide proof of vaccination status on their first day. If someone anticipates requesting an accommodation for this requirement, they must receive approval before the start date. Candidates receiving an offer will receive additional information about the accommodation process at the time of the offer. All offers of employment are contingent upon complying with Cisco's vaccination policy.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we don't just accept differences - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

You’ve got this!