About the role
The Executive Operations Manager is a trusted partner to the CMO, responsible for turning strategy, priorities, and decisions into coordinated execution and operational realities across the organisation to reach our maximum potential. The Executive Operations Manager ensures the organisation remains aligned, informed and able to execute effectively. They spot gaps before they become problems, identify risks before they become blockers, and provide additional coordination, challenge, and support wherever they are needed most, acting as a force multiplier rather than a direct owner of business outcomes.
Operating across strategy, operations, project/programme management and executive support, this role ensures that important initiatives move forward with clarity, speed and accountability.
The Executive Operations Manager acts as a force multiplier for the CMO - connecting teams, removing obstacles, identifying risks, surfacing insights and ensuring commitments translate into measurable outcomes.
This role is suited to a highly organised operator who enjoys solving problems, navigating complexity and driving progress in a fast-moving environment. Success is measured not by activity completed, but by outcomes delivered, friction removed and organisational effectiveness improved.
What you'll be doing
Strategic execution and operational leadership
Act as a trusted partner to the CMO, helping to ensure that strategic priorities, decisions and commitments translate into effective execution.
- Maintain a live view of strategic priorities, decisions and organisational commitments.
- Identify blockers, barriers, risks, and dependencies that could impact delivery - ideally before they become visible.
- Drive accountability, momentum and follow-through across key initiatives.
- Surface friction, issues, opportunities and trends that deserve leadership attention.
- Support executive reporting, board materials and strategic communications.
Programme and project management
Provide programme/project management where required to help strategic initiatives remain on track.
- Bring structure, visibility and coordination to complex cross-functional initiatives.
- Support governance, milestones, success measures and progress tracking.
- Coordinate stakeholders and dependencies across teams.
- Intervene where projects require additional support, course correction or escalation.
- Bring structure, pace and transparency to strategic programmes.
- Act as a PM resource when additional support is needed for priority initiatives.