About The Role
You will work closely with our management team daily, to make sure that the site runs smoothly and that each and every one of our customers receives their appliance on time, every time. You will work very closely with the warehouse operation and provide continual support and dealing with any issues that might arise.
- Salary: £ 29,908.97 per annum
- Hours: 4on 4 off shift pattern 6:00pm-6.00am (40.25 hours per week)
- Job Type: Full time and permanent contract
- Location: AO Unit 1 G Park, Whittle Road, Meir, Stoke-on-Trent, ST37TU
Here's What You Can Expect To Be Doing
Our Stock Administrators ensure that the daily site operation runs effectively at all times. You will provide on-going support to our operation in making sure that paperwork throughout the night is prepared, on time, every time whilst remaining calm under pressure.
You will:
- Communicate with multiple different departments to ensure that our nights operation runs smoothly
- Update daily reports and log any issues
- Ensure all inbound and outbound paperwork is allocated to the correct site
- Record and communicate out any issues to the relevant teams
- Ensure attention to detail in all tasks
- Be fire marshal trained
A Few Things About You
What will I be expected to deliver?
- Maximise on quality, time and cost by ensuring all tasks are completed on time
Behaviours
You need to be able to build lasting, effective relationships with people around you even under pressure and in difficult situations. You must be smart enough to think on your feet and have a passion to drive our performance paying careful attention to the service we deliver for our customers. You will be enthusiastic and driven towards achieving high standards of quality and be bold enough to make key decisions quickly and trust your own judgement in the absence of the Manager.
Experience
- Experience of working to tight deadlines
- Experience of working in a logistics environment with daily fluctuating workloads
- Able to react quickly to information, helping solve any challenges to routes
Skills
- Able to remain calm and focused under pressure
- Able to solve problems independently and with confidence
- Able to communicate effectively by email and phone
- Have a logical and methodical approach to all tasks
Technical
- PC literate, particularly Microsoft Packages
- Experience using in-house warehouse management systems is an advantage
A Bit About Us
We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.
We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.
Our Benefits
- 24 days holiday(including bank holidays)
- At least 5% contribution pension scheme
- Healthcare Cashback Scheme
- Enhanced Maternity, Paternity and Adoption Packages
- Make a difference days (x2 fully paid charity days a year)
- Share-save Scheme
To see all our benefits and perks, visit our AO Benefits page
