About The Role

As our Compliance and PI Operative, you will strive to ensure high quality standards and provide vital support to the Inventory and Warehouse teams, making sure stock levels are accurate at all times. The role will require you to liaise daily with inventory Stock Controllers, the quality and operational teams.

You will also work closely with the departments managers in these areas to ensure that we help to eliminate non-picks and always strive to keep the customer happy. It is part of your responsibility to ensure that any issues with stock management are dealt with quickly and efficiently.

Salary: £27,815,97 per annum

Hours: 40.25 hours per week

Shift Pattern: 4 on 4 off (Rotational shift pattern)

Start/Finish time: 6.00am - 6:00pm

Job Type: Full time and permanent contract

Location: AO PLC, Alpha Building, Weston Road, Crewe, Cheshire, CW16BF

Here's What You Can Expect To Be Doing

The role will require a smart, inquisitive candidate with a desire and drive to achieve the accuracy required of a fast-growing business. They must be able to communicate effectively with all levels of management and report issues promptly.

You will:

Carry out full and partial stock-checks of our bulk items kept in storage and complete audit inspections, creating reports in a timely manner

Ensuring that stock levels are accurate at all times

Reporting back on counted and completed orders

Assisting the warehouse, quality and inventory teams with stock-related queries

Check on the processed, cancelled and completed orders in the racking

Identify where processes are failing and suggest improvements

A Few Things About You

Sharp attention to detail

Driven mindset

Excellent numerical skills

Ability to stay calm under pressure

Confident in decision making

Exceedingly good communication skills

Able to problem solve

PC literate (Microsoft packages, especially Excel)

An understanding of stock management

And understanding of a logistics environment

A Bit About Us

We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.

But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.

We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.

Compliance and PI Operative-Days - Crewe, England, United Kingdom

About The Role

Here's What You Can Expect To Be Doing

A Few Things About You

A Bit About Us

Our Benefits