About The Role
As a Night Shift Supervisor, you'll be responsible for ensuring the seamless operation of the warehouse, with a focus on efficiency and compliance.
Supporting all areas of the warehouse, you will report directly to the Depot Manager.
Additionally, you'll be responsible for overseeing the 3rd party logistics operation, ensuring smooth coordination and timely execution of all logistics functions.
- Salary: £36,357.08 per annum
- Shift pattern: 4 on 4 off
- Hours: 40.25 hours (6pm-6am)
- Job type: Full time / Permanent contract
- Location: Unit 1 G-Park, Whittle Road, Meir Park, Stoke-On-Trent, ST37TU
Here's What You Can Expect To Be Doing
- Complete incident reporting accurately and in a timely manner.
- Delegate Nightly tasks to ensure efficient operations.
- Be responsible for checking 3rd Party outbound and loads.
- Monitor and report MHE equipment maintenance issues to the appropriate departments or management.
- Build, plan and oversee the teams’ schedules, ensuring task allocation aligns with operational needs and targets.
- Complete stock checks and ensure that stock is managed accurately.
- Compile and provide daily handovers to the shift manager to ensure smooth transition and operation
- Be prepared to cover other operational management roles when required to maintain workflow.
- Manage informal welfare processes to ensure staff well-being.
- Monitor and evaluate staff performance, providing constructive feedback.
- Conduct investigations into operational or staff-related concerns as needed.
A Few Things About You
- Ability to inspire and motivate a team to achieve goals.
- Strong time management skills to ensure task are completed efficiently
- Effective communicator at all levels, both within the team and across departments
- Highly organised and methodical in task execution
- Solid understanding of all operational departments within the warehouse
- Proficient in Microsoft office and warehouse management software.
- Proven experience in leading a motivating a diverse team
- Strong understanding of HR processes and how to apply them.
- Adaptable to fluctuating workloads and able to manage priorities effectively.
A Bit About Us
We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.
We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.
Our Benefits
- 24 days holiday (Including Bank Holidays)
- At least 5% contribution pension scheme
- Healthcare Cashback Scheme
- Enhanced Maternity, Paternity and Adoption Packages
- Expression of wish service
- Make a difference days (x2 fully paid charity days a year)
- Share-save Scheme
- To see all our benefits and perks, visit our AO Benefits page.