About The Role
We’re looking for an organised, confident and proactive individual to support our busy reverse logistics operation. This role involves coordinating stock activities, liaising with colleagues and third‑party partners, and ensuring our reporting and processes run smoothly across multiple sites.
If you enjoy problem‑solving, working in a fast‑paced environment, and helping teams stay on track, this could be the perfect opportunity for you.
- Salary: £ 29,099.29 per annum
- Shift pattern: Monday-Friday
- Hours: 40 hours per week
- Job type: Full time / Permanent contract
- Location: Unit 1 G-Park, Whittle Road, Meir Park, Stoke-On-Trent, ST37TU
Here's What You Can Expect To Be Doing
- Prepare and maintain accurate operational reports.
- Update and manage returns logs to ensure up‑to‑date records.
- Liaise with third‑party clients and internal colleagues across two sites.
- Allocate daily tasks to colleagues to ensure workflow efficiency.
- Carry out regular stock checks and investigate stock discrepancies.
- Manage outbound and inbound event stock.
- Run regular stock counts to support inventory accuracy.
A Few Things About You
- A fair and consistent approach to people management.
- Strong communication skills with the ability to work effectively at all levels.
- The ability to stay calm and focused under pressure.
- Confident problem‑solving skills and the ability to work independently.
- Strong time‑management and organisational capability.
A Bit About Us
We’re big on appliances and electricals, REALLY big. Washing machines, fridge freezers and TVs? They’re our bread and butter. Mobiles, Airwraps and Ring doorbells? Yep, those too. If it plugs in, powers up or makes life easier, AO probably has it.
But we’re more than that… For over 25 years, trust has been at the heart of everything we do, helping us become the UK’s most trusted electrical retailer. Our customers rate us 4.9 on Trustpilot from nearly ONE MILLION reviews and more 5-star ratings than any other UK electrical retailer, because they know they can rely on us and it’s the exact same for our AOers too.
We truly believe it’s more than just a job, we genuinely care about each other and our impact on making our customers lives easier, by helping them brilliantly. Everyone here knows how their role makes a difference. Our people are our superpower, so, when it comes to finding new AOers, we know it’s about more than just a CV, it’s about what makes you, YOU.