We launched Deliveroo HOP in September 2021 as our ultra-fast, quick-commerce grocery delivery service. Our mission is to deliver groceries and an expanding range of non-food goods to customers around the world in as little as minutes; from the weekly shop to a last minute dinner party or a late night snack. Working with trusted grocers, Deliveroo HOP brings customers the very best products at lightning speed.
We are building a network of stores across London, the UK and are live in 5 markets worldwide. Partnered with a variety of retail partners, each of our stores is staffed with a team who have been trained to manage the operations and pick and pack orders in record time, with Deliveroo's rider network completing all deliveries.
We are also expanding our Hop business model, including our Hop As A Service model and small partner relationships.
The role:
As a Supply Chain Analyst, you will manage discrete work streams related to the physical receipt and storage of goods into HOP sites globally. You will be part of the decision-making, working with our global teams to manage our inventory across multiple sites, suppliers and site operations teams.
Your primary responsibility is to build scalable processes, reporting and ways of working to allow us to systematically track, receive and reconcile physical goods across HOP sites globally. You will also work with our product and technology teams to specify requirements for future systems to further improve, automate and better manage our physical receipt of goods and management of inventory.
Your success will require development of working relationships across Deliveroo; specially the link with the international markets, and the Operations, Category and Finance teams.
You will report to the Head of Inbound Supply Chain. You will be based in our London HQ offices.
What you will be doing:
- Oversee and improve the process to purchase and manage consumables inventory (packaging, stickers)
- Build a supplier handbook to gather our expectations and on-board new suppliers at scale
- Work with vendor managers to improve supplier compliance and performance
- Evaluate deliveries, shipments and product levels to improve inventory control procedures and reduce working capital
- Build automated processes to reconcile purchased quantities with received quantities and claim for discrepancies on a large-scale across multiple suppliers in multiple markets
- Help improve in-stock related KPIs (inventory accuracy, product availability, stock turn, waste)
- Provide regular updates to internal stakeholders (including Leadership, Commercial, Inventory and Operations) on inbound and inventory a structured format
Requirements
- 3 + years of experience in a similar role (FMCG, Grocery or Logistics is a plus)
- Proficient in excel (can maintain complex spreadsheets), familiarity with using BI software (Tableau, Looker or similar).
- You are a good communicator and can explain and present complex findings to non-technical audiences in a clear, simple way, both written and verbally.
- Hands-on mentality and willing to work with an entrepreneurial approach to improve the way things are done.
- Fun and great at working collaboratively in a high-performance team environment.
- Experience working outside of the UK or ability to speak a European language a plus but not required
Benefits and Diversity
We offer different great benefits in areas including health insurance, dental insurance and life insurance, family benefits, pension, community, growth, and time away.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander.
