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Job Description Summary

Job Description

Here at Lloyds Banking Group, we're looking for a Media Relations Manager and it couldn't be a more exciting time to join!

This post offers you the opportunity to represent Lloyds Banking Group and its brands to external media customers – including national newspapers, newswires and television broadcasters.

The role will include a significant focus on our Commercial Banking business for both Lloyds Bank and Bank of Scotland. This covers support for SMEs, funding for larger clients at a Corporate and Institutional level along with working capital solutions for businesses.

Here's what we need from you..

• You'll bring drive, strategic thinking, calmness under pressure and the expertise needed to work in the busy press office in a highly scrutinised sector.
• You'll have excellent written and overall communications skills, a nose for news and the ability to cut through complexity and adapt to different audiences.
• A track record of experience in communicating on the financial services industry (a strong record on themes related to business lending would be a particular advantage) and a network of relevant media contacts.
• The ability, confidence and credibility to understand and process complex and sensitive issues that will potentially span the wider business operations of the Group.
• Given the media spotlight remains strongly on this sector, you'll need to demonstrate the ability to build and maintain effective relationships with internal stakeholders as well as media.
• Required to both provide counsel on the external environment and work closely with our corporate affairs teams including social media at the right time to build robust integrated communications plans.
• Whilst banks continue to need to react to ongoing media interest in a number of live issues, there will also be scope for you to demonstrate your passion for communications, with a proactive, and can-do approach, including experiment with innovative ideas.

What you will be doing:

• Delivery of day-to-day media activity in a fast-paced deadline-driven environment to support key business areas, including significant projects working with partners promoting the Group’s reputation to external audiences.
• Act as a source of professional expertise providing media advice to partners and business areas within the Group, comfortable challenging and influencing senior colleagues.
• Manage day to day enquiries from the media relating to specific business area(s) with a key focus on the Commercial Banking division and work on proactive projects, research and campaigns to enhance the reputation of a brand within the Group or at a Group level.
• Identify, call out and mitigate emerging risks as appropriate to protect the reputation and interests of the Group and colleagues.
• Build, maintain and influence external relationships with relevant journalists.
• Provide Corporate Affairs input to support delivery of projects or where appropriate deliver projects and initiatives within relevant business areas.
• Provide a flexible approach to support other roles and other teams across the function at times of peak activity or competing priorities.
• Deputise for senior manager colleagues.
• Lead on specific projects or reviews within a broader area of specialism.
• Where applicable, handle activity of suppliers to ensure service standards are met along with budget requirements.
• Positively influence others by demonstrating core LBG values and behaviours and where appropriate, lead, develop and motivate colleagues to support a successful team.

Want to hear more?

You’ll be offered a competitive package which includes...

• salary,
• bonus,
• a generous pension contribution and
• Flex cash to spend on a host of benefits to suit your lifestyle.

We're dedicated to giving you opportunities and support to develop you both professionally and personally to optimise your potential.

As a new colleague, you’ll join us on our journey to build a 21st century bank that reflects modern Britain, and craft an inclusive culture where all colleagues feel welcomed and valued.

We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We're an equal opportunity employer and deeply value diversity within our organisation.

Together we make it possible!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.