Company Description

We believe in the power of ingenuity to build a positive human future.

As strategies, technologies, and innovation collide, we create opportunity from complexity.

Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.

Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.

PA. Bringing Ingenuity to Life.

Job Description

Hybrid working - our approach is to be in the office a minimum of 2 days per week.

We are looking for a Microsoft 365 & AI Specialist to help our people work more effectively using Microsoft 365, Copilot, agents and emerging AI technologies.

Working within the internal IT department, you'll independently engage stakeholders, understand business problems and turn ideas into practical solutions. You'll build confidence in AI-enabled working and support adoption and continuous improvement across Microsoft 365 services.

The role is suited to someone with growing subject matter expertise in Microsoft 365 and AI who is curious, delivery-focused and comfortable working across users, technical teams, service owners and stakeholders.

Dimensions of Role

You'll work across the business as a practical enabler, helping teams identify opportunities, define needs and deliver usable, supportable solutions across Copilot, SharePoint, Teams, Power Platform, agent-building tools and related Microsoft technologies. The role combines hands-on delivery with consultation, adoption and service improvement, bridging the gap between business users, technical teams and service owners.

Activities may include shaping an agent or workflow, facilitating an AI workshop, supporting a pilot, resolving an issue, creating guidance, evaluating a new capability or coordinating technical and business stakeholders. You'll follow opportunities from initial idea through design, testing, adoption and transition into support, ensuring that lessons learned inform future services and ways of working.

Key Responsibilities

Engage stakeholders to understand business problems, identify opportunities and recommend practical Microsoft 365, Copilot and AI-enabled solutions

Qualifications

Essential Experience / Personal Qualities

Growing subject matter expertise in Microsoft 365, Copilot, AI-enabled working or related digital workplace technologies

Ability to work independently, organise complex tasks and deliver to agreed standards and deadlines

Strong communication and interpersonal skills, with the confidence to engage stakeholders, facilitate discussions, adapt to different audiences and explain technical concepts simply

Practical problem-solving skills and the ability to turn ambiguous needs into usable solutions, guidance or next steps

Experience contributing to pilots, change initiatives or service improvements and working through feedback to reach a practical outcome

Awareness of information protection, security, governance and support considerations in a managed technology environment

Curiosity about AI and emerging technology, with sound judgement about responsible and ethical use

A collaborative, evidence-led approach to continuous improvement, relationship building and sharing knowledge

Enthusiastic about helping people use technology confidently and effectively

Proactive in building relationships, seeking feedback and following work through to a clear outcome.

Desirable Experience / Personal Qualities

Hands-on experience with Teams, SharePoint, Power Platform, Copilot Studio, SharePoint agents, Agent Builder or similar Microsoft 365 tools

Experience building simple agents, automations, workflows or low-code solutions

Experience delivering demonstrations, training or adoption activities and creating supporting materials

Relevant Microsoft certifications or equivalent practical experience.

We know the skill-gap and ‘somewhat need to tick every box’ can get in the way of meeting brilliant candidates, so please don’t hesitate to apply – we’d love to hear from you.

Apply today by completing our online application

Please be aware that some of our UK roles at PA Consulting require a UK security clearance.

All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK.

We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you're unsure about your eligibility, we encourage you to review the UK Government’s guidance on security vetting before applying.

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M365 & AI Specialist - Melbourn, England, United Kingdom at PA Consulting | WORK180

M365 & AI Specialist - Melbourn, England, United Kingdom

Company Description

Job Description

Qualifications

Additional Information