Company Description
We believe in the power of ingenuity to build a positive human future.
As strategies, technologies, and innovation collide, we create opportunity from complexity.
Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.
We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.
Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.
Job Description
We are seeking an accomplished Consulting professional who can help develop, lead and drive our Operational Excellence and Process Improvement capabilities in the Financial Services sector.
To play a key role in developing our Process Improvement and Operational Excellence services and offerings that will appeal to FS organisations looking to transform/improve their business performance.
We're keen to hear from consulting experts in these fields and can bring a deep knowledge of where operational excellence/process improvement demand may lie in the FS sector, by understanding current trends/triggers for change in the sector.
Key objectives:
- Key to building a compelling GTM strategy for Operational Excellence and Improvement in FS, leveraging deep expertise in methodologies that fit this practice (Process Improvement, Process Design & Optimisation, Operational Excellence, Operation Transformation, Process Digitisation, Service Optimisation etc)
- Ensure there is sufficient activity to produce a steady ongoing pipeline of opportunities for Operational Excellence/Improvement services in FS, to meet revenue and sales targets.
- Create FS-related IP for Operational Excellence and Improvement transformation
- Contribute to the development of OPI proposals, specific to individual client needs/situations and be instrumental in closing and winning deals.
- Develop, lead and oversee OPI implementation programmes, ensuring excellence in delivery, maximise client outcomes and achieve high satisfaction ratings; with a record for delivering follow-on projects, extensions and referrals
Must have a strong background in Operations Excellence (process Optimization, Operational transformation etc), within the Financial Services sector, ideally gained from a leadership role within a consulting business.
Likely to be an expert in operational excellence, with an operations management, change management or technology delivery background and skilled in: