Resource Co-ordinator

Job Description

The overall responsibility of Resourcing is to manage the efficient deployment of the business unit’s consultants. The Resource Coordinator provides resourcing and administrative support to Resource Managers as they suggest and place consultants on assignments, considering their skills, capability, availability, circumstances, and personal development while balancing the client and the business unit’s needs.

This is a central role within our firm that involves regular contact with the business unit’s management team, the consultants and Partners, the wider Resourcing team, and Corporate functions (HR, Finance). The environment is dynamic and ever-changing, moving at the pace of our clients’ needs.

The role requires someone who understand the sense of urgency that is synonymous with consulting. This is a fast-paced role where consultants are highly utilised and may frequently work on multiple projects in client driven, results oriented environment. The pressure is high to resolve resourcing demands quickly, find creative solutions and make autonomous decisions.

Specific responsibilities will include:

Resource Management

• Conducting resource skills searches and issuing requests across the business which can be global.
• Issuing and responding to resource requests, internal to and external of business unit
• Supporting the scope, the rollout and implementation of firm wide resource initiatives e.g. refreshing the Skills Profile, new CV template, MyTime, Forecast Time
• Championing of resource management policies and processes with the practice/group
• Monitoring utilisation

Resourcing/Operations/Sales meetings

• Attending the Weekly Resourcing Operational meetings
• Attend with Resource Manager the weekly resourcing ops /sales meetings for the Capability

Management Information

• Weekly resource availability and OTC reports for Partners, Directors and MCs
• Availability of business unit across resource management team
• Weekly forecast time vs actual timecard reconciliation report

Resourcing Admin

• Ensure forecast time is updated on time and accurately
• Ensuring the forecast availability data is accurate
• Ensure CVs, Pen Pics, Skills Profile or Consultant Directory are up-to-date
• Ensure the resource request tracker is up to date and well-advertised
• Provide resource management cover for other RMs
• Monitor vetting across the group
• Data cleansing XRM (Client management system)

New Joiners and long term absence returners*

• Ensure all new joiners to the business unit are welcomed and all systems are up to date by:

o Attending assessment centres to meet with possible new recruits

o Being a key point of contact with new joiners, welcoming them and assisting with any questions they may have

o Conducting new joiner inductions, resourcing briefings and introductions.

o Ensuring the new arrivals have a clear understanding of the role of Resourcing and the requirements on them to support Resourcing.

• Pen Pic and CV review and coaching to ensure in line with guidelines
• Identifying and organising showcasing opportunities for new joiners
• Liaising with the PA Security Vetting team to ensure applications are progressing.

Relationship building

• Developing strong, trusted relationships with the business unit management team (Partners, Directors and MCs)

Personal attributes:

• Being a confident communicator and an effective listener
• Good at establishing rapport with others
• Handle changing priorities positively and constructively
• Manage own time effectively and stay focused and organised under pressure
• Enjoy working as part of a team but also confident working independently
• Resilient

Knowledge and skills:

• Have a good knowledge of relevant IT and business systems and processes
• Contribute ideas to improve work processes
• Ideally we are seeking individuals who have operated in a resourcing, project management or administrative role in a professional services environment previously.

Our business support team is critical to our company's success and the delivery of our ambitions. Our support functions consist of Marketing, HR, Finance, Company Secretariat, Operations and Administration, Information Services and Group Systems. Each business support team delivers exceptional value to both internal and external clients through innovative solutions to business needs.

All our people, not only consultants, have the opportunity to become shareholders in PA, thus thinking and acting as owners of the firm, rather than just 'employees'. As a result, we have a highly motivated, delivery-focused, 'can do' business support team and we look to attract like-minded people who want to build a career at the leading-edge of the consulting industry.

There are six business support ranks, from AS1 to AS6. The business support rank structure is fairly flat compared to many organisations, meaning that opportunities for personal growth and progression do not come simply in the form of promotion, but can also come from excelling in, enriching and/or enlarging your current role

Qualifications

Personal Attributes:

• Being a confident communicator and an effective listener
• Good at establishing rapport with others
• Handle changing priorities positively and constructively
• Manage own time effectively and stay focused and organised under pressure
• Enjoy working as part of a team but also confident working independently
• Resilient

Knowledge and Skills

• Have a good knowledge of relevant IT and business systems and processes
• Contribute ideas to improve work processes
• Ideally we are seeking individuals who have operated in a resourcing, project management or administrative role in a professional services environment previously.

Additional Information

Benefits

• Private medical insurance
• 25 days annual leave with the opportunity to buy 5 additional days
• Company pension scheme
• Annual performance-based bonus
• Life and Income protection insurance
• Tax efficient benefits (cycle to work, give as you earn)
• Additional optional benefits (dental, critical illness, spouse/partner life assurance)

Diversity

Our approach to Inclusion and Diversity is a key enabler to our purpose - ‘Bringing Ingenuity to Life’. At PA, we are committed to creating a supportive culture where our people can thrive. To bring ingenuity to life for our clients we need people with different perspectives who think innovatively. We are on a journey to create an ever more inclusive place to work, where we all feel supported and can be ourselves.

We want our people to experience a working environment that promotes dignity, equality and respect for all. In terms of recruitment, we believe diversity makes us a stronger firm and we look to employ people with different ideas, styles and skillsets. This diversity stimulates a rich, creative environment – one in which our people develop, and our clients enjoy enduring results. We’re committed to recruiting, promoting and rewarding our people solely based on their ability to contribute to PA’s goals, without regard to their sex, race, disability, religion, national origin, ethnicity, sexual orientation, age or marital status.

* Please note you must already have the unconditional right to live and work in the UK. We welcome international applications, but we are unable to offer sponsorship for work permits, so you will need to have the full right to live and work in the UK. Unfortunately, your application will be automatically rejected if you do not have these rights.