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Dynamics 365 CRM Developer

PA Consulting

Location: Remote - Global

Job Type: Full time


Company Description

About us

We believe in the power of ingenuity to build a positive human future in a technology-driven world.

As strategies, technologies and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

An innovation and transformation consultancy, we are over 3,200 specialists in consumer, defence and security, energy and utilities, financial services, government, health and life sciences, manufacturing, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Europe, and the Nordics.

PA. Bringing Ingenuity to Life.

Job Description

Become part of the Enterprise Solutions team Team

Join us and be part of our Enterprise Solutions team to support our core applications across PA. We support the major business processes that deal with the firm's people, finances, sales, project management, knowledge, business intelligence and communications. Based in our Melbourn office near Cambridge, our team has a flexible hybrid approach to working.

PA’s technology is based on evergreen platforms, including SharePoint Online, O365, Dynamics 365, Power Platforms and Azure Data Factories. We strive to review and improve how to get the best out of these technologies.

We manage the IT application services to deliver a consistently excellent customer experience whilst also ensuring they meet our high bar of policy and compliance requirements. We continually review how the system design, processes and data can be optimised to improve service. Where possible and appropriate, our ambition is to move problem resolution and other activities as close as possible to the end user.

The Dynamics 365 CRM Developer role focuses on changes and delivery across the Dynamics 365 Sales application. This is a customer-facing role requiring excellent verbal and written communication skills with the ability to speak to users of varying technical levels. We are looking for an enthusiasm to learn technologies with the ability to grasp an understanding of the business need, along with problem-solving skills and the ability to analyse existing solutions to understand and resolve issues. There will be the opportunity to liaise with external service providers and build vendor relationships to help support some of our critical applications.

Working alongside business analysts, project managers and testers you will be a key member of the team adhering to the change management process. The ability to understand business requirements then translate these into as well as implement these as configurations in D365 is essential. Sharing knowledge and understanding through documentation and working with the team to ensure your solutions are widely understood and supportable.

Access will be provided to our training platforms so team members can enhance and develop their skills as they progress.

Whilst a recognised IT qualification would be preferred, we will consider any applicant where equivalent knowledge and expertise have been obtained via experience of ideally 2+ years in support D365 Sales.


  • An enthusiasm for the following: Problem Solving, Business & Technological Change, Process Management
  • An open-minded approach with an understanding and knowledge of the software project lifecycle
  • The ability to follow formal methodologies and processes with the ability to prioritise, work to deadlines and have attention to detail
  • A high level of understanding and 2+ years' experience in the following areas: MS Dynamics 365 Sales, Power Automate, DevOps
  • Experience in Power Apps or other Power Platform suites is desirable but not essential

Additional Information

Inclusion & Diversity

We believe that diversity makes us a stronger firm and look to employ people with different ideas, styles and skill sets. This diversity stimulates a rich, creative environment – one in which our people develop, and our clients enjoy enduring results. We’re committed to recruiting, promoting and rewarding our people solely based on their ability to contribute to PA’s goals, without regard to their sex, race, disability, religion, national origin, ethnicity, sexual orientation, age or marital status.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us on

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