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UX/UI Designer

Greater London
Full time
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PA Consulting
Consulting & professional services
1,001-5,000 employees
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Company Description

About us

We believe in the power of ingenuity to build a positive human future in a technology-driven world.

As strategies, technologies and innovation collide, we create opportunity from complexity.

Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

An innovation and transformation consultancy, we are over 3,200 specialists in consumer, defence and security, energy and utilities, financial services, government, health and life sciences, manufacturing, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Europe, and the Nordics.

PA. Bringing Ingenuity to Life.

Job Description

Digital Design at PA

We are a vibrant service and product design community of experts, with deep specialist practitioner skills across all parts of the design spectrum – covering research, design strategy and service design, UX/UI and IA, through to content, prototyping and movement.

We display a generalist attitude; an understanding of the whole design process, and can easily navigate, communicate and practice the full spectrum.

We are passionate about the possibilities for innovation between Strategy, Design and Front End. We're embedded in mixed discipline teams, are militantly collaborative and believe in continual learning and supportive peer review.

The Role

Designers work on the rapid delivery of user centred experience design across a variety of projects, clients and sectors. From strategic target customer experiences that help our clients reimagine their digital ecosystems; improvements to existing enterprise level design systems; to designing new products and services across web and native apps.

You will contribute to all aspects of our design work; producing UX & UI artefacts from sketches, maps and prototypes through to detailed product design. You will have meaningful input to client projects, deliver work with real impact and help shape our vibrant global design community.

What You’ll Do

  • Collaborate with multi-disciplinary teams to research, conceive and craft delightful digital products and services

  • Contribute to and support all types of research and design activities; from interviews and workshops through to prototyping and user testing

  • Rapidly visualise ideas, through collaborative sketching and prototyping

  • Craft high quality UX & UI artefacts with guidance and direction

  • Present your ideas persuasively to internal and external audiences

  • Build good relationships with internal teams and clients

  • Have a strong focus on quality and timely delivery

  • Be a committed member of the design community, contributing to and supporting design team initiatives

  • Take an interest in emerging trends, tools and technologies; pushing the creativity and innovation in our work

  • Create assets for bids and new business proposals


As a Designer, you have some industry experience in producing UX and UI design to solve a range of client problems. You know a range of design tools, techniques and processes, and when to apply them. You are curious and an enthusiastic learner. You are keen to get stuck into the work, develop your craft skills and learn new ones.

Collaboration Skills

  • Experience working in a multi-disciplinary team environment; actively contributing to a safe and respectful environment where the team can do their best work

  • Collaborative and friendly; working openly and transparently with your team

  • Communicate clearly and manage expectations about your output

  • Understand and apply UX best practice while balancing the technical constraints of your project

  • Enjoy knowledge sharing and learning from others

Practitioner Skills

  • Understand quantitative and qualitative research techniques and how to use them to uncover user needs

  • Analyse a wide range of data to reframe problems, articulate opportunities and form hypotheses

  • Understand design thinking; supporting workshop activities and co-creation sessions; both in person and using online tools

  • Sketch target customer experiences, journeys and interfaces

  • Create low and high fidelity design artefacts for validation/testing/delivery as required (eg. service blueprints, experience maps, user journeys, wireframes, prototypes, detailed UI design)

  • Use design, prototyping and collaboration software (eg. Figma, Sketch, Invision, Zeplin, Storybook, Axure, Adobe XD, Miro, Mural, or any others you can introduce us to)

  • Interpret and follow design guidelines

Communication Skills

  • Good verbal and written communication skills

  • Present your work clearly and concisely; both in person and using online tools

  • Sensitively challenge inappropriate ideas and solutions and push for innovation

  • Question your own thinking and actively seek feedback on your output

Additional Information

Benefits at PA

  • Private medical insurance
  • Travel allowance
  • 25 days annual leave with the opportunity to buy 5 additional days
  • Company pension scheme
  • Annual performance-based bonus
  • Life and Income protection insurance
  • Tax efficient benefits (cycle to work, give as you earn)
  • Additional optional benefits (Dental, critical illness, spouse/partner life assurance)

Inclusion & Diversity

We believe that diversity makes us a stronger firm and look to employ people with different ideas, styles and skill sets. This diversity stimulates a rich, creative environment – one in which our people develop, and our clients enjoy enduring results. We’re committed to recruiting, promoting and rewarding our people solely based on their ability to contribute to PA’s goals, without regard to their sex, race, disability, religion, national origin, ethnicity, sexual orientation, age or marital status.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us on