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Senior Data & Insights Analyst


Location: Greater London

Job Type: Full time


What do we do?

Paddle offers SaaS companies a completely different approach to their payments infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers, taking away 100% of the pain of payments fragmentation. It’s faster, safer, cheaper, and, above all, way better.

In May 2022, we joined forces with ProfitWell. ProfitWell provides BI solutions that improve retention and monetization automatically through unmatched subscription intelligence. As one team and one platform, we offer the "done for you" approach to SaaS payments, billing, and growth.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 3000 software sellers in 245 territories globally.

The Role:

The Data & Insights team is building the foundations to support Paddle's growth and demand for commercial data. This is an exciting time to join, where you will be part of a team migrating to a scalable BI stack and driving proactive business insights to impact our Go-to-Market strategy. The role of the Data and Insights Analyst is to build dashboards and reports for our stakeholders in commercial functions, making our data accessible and easy to understand, and providing strategic insights to help grow the business.

The team is responsible for all aspects of data modelling in the commercial functions, including but not limited to: business forecasting, revenue planning, demand generation pipeline, and ABM reporting.

The Analyst is responsible for executing and deploying data models and reports specified by scopes provided by the Data & Insights Manager and Senior Analysts, and for deriving insights from the aforementioned modelling to provide strategic input to Revenue Operations leadership.

What you'll do:

  • Contribute to the development of Data and Insights projects end-to-end:
    • Work with stakeholders on determining data requirements and translating them into briefs
    • Design and implement high-performance, reusable, and scalable data models using dbt ensuring data reliability and accuracy
    • Collaborate with other data analysts, data engineers and other members of Revenue Operations and Commercial teams
  • Become a subject matter expert on Paddle commercial data.
  • Documenting relevant data models for use both within the team and in other parts of the business to enable self-service.
  • Contribute to strategic planning by deriving insights and recommendations from projects and reporting, to help shape the direction of the commercial business. Including but not limited to:
    • Business Intelligence dashboarding.
    • Data discovery.
    • Development of industry knowledge and best practices.
    • Customer revenue modelling

We'd love to hear from you if you are:

  • You are advanced in SQL and proficient in Python or R
  • You worked as an Analytics Engineer/BI Developer/Senior Data Analyst
  • You have good working knowledge of dbt and Snowflake
  • You have extensive experience with data modelling to answer business questions
  • You have experience working with data warehousing and data visualisation, knowledge of ETL a plus.
  • You know how to shape data requirements, work productively, communicate with your stakeholders and organise resources.

Everyone is welcome at Paddle

At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your passion for learning and what you’ll bring to the table. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group. Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.

Why you’ll love working at Paddle

We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are:

Exceptional Together

Execute with impact

Better than Yesterday

We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and wellbeing initiatives.

We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and 4 months paid family leave regardless of gender. We love our casual dress code, annual company retreats and much more. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.