End Date
Tuesday 14 June 2022Salary Range
£19,292 - £21,270We support agile working – click here for more information on agile working options.
Agile Working Options
Flexible / Variable HoursJob Description Summary
At Lloyds Banking Group our primary purpose is to help Britain recover and then go on to prosper…Our goal of becoming the best bank for customers is only realistic if we're making a genuine difference to Britain's people, its businesses and communities.
And you can help us to achieve it...
Job Description
Customer Service Advisor – Contact Centres
Site: Newport, Tredegar Park
Start Date: 18/07/2022
Shift Pattern: Flexible Days
- This is a full time (35 paid hours per week) shift pattern called "Flexible Days"
- It is flexible from the premise that start / end times and non-working day days change from week to week based on customer demand however you will be given notice of your pattern on an 8-week rolling basis enabling you to plan activities outside of work
- The pattern has various start times between 7am and 11am
- You will be required to work a maximum of 5 days out of 7 days (based on a Monday-Sunday week)
- There will be no working post 8pm
- Over a 4-week period you will also be required to work a maximum of 2 weekend days – these could be a Saturday and or a Sunday and will be placed in any combination that best suits the customer (when you work a weekend day, your non-working days in that week will be based on customer demand)
Homeworking: Option to work from home after initial 3 month training and supervision*
We're currently looking for caring people to join our contact centre teams to support customers from our Lloyds Bank, Bank of Scotland and Halifax brands.
And beyond the satisfaction of helping people a role with us brings other rewards…
We'll give you an initial cash package of £20,063 comprising a full time equivalent basic salary of £19,292 and a Flex cash pot of £771.
This pot you can take as cash or spend on a wide range of options such as: