Working at Atlassian
Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Atlassian is revolutionizing the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 200,000customers worldwide, and the Enterprise Solution Advocates help the largest of those accounts land and expand their utilization of Jira Service Management.
The Enterprise Solution Advocate team works closely with Jira Core Enterprise Account Executives to build and implement an effective sales strategy for Jira Service Management (JSM). The ESA drives awareness and adoption of Jira Service Management across use cases from ITSM, Service Management and enhancing DevOps workflows with Jira Software.
At the same time, we want the ESA to be a champion for our customers, providing feedback to our product and engineering teams and helping us optimize our customer experience. In this role you will be responsible for identifying, scoping and coordinating complex enterprise sales deals with current and ‘greenfield’ Civilian and Defense Agencies to drive value and reduce cost in the delivery of crucial services. As a Gartner Magic Quadrant Visionary and Leader of the Forrester Wave for Enterprise Solution Management, Atlassian is transforming how federal agencies team and work effectively.
There is simply not a more exciting and impactful strategic selling opportunity anywhere. Is this the opportunity for you?
In this role, you will get to:
- Sell Atlassian’s Jira Service Management across Civilian and Defense agencies, both expansion of existing accounts as well as landing and expanding ‘greenfield’ departments or agencies
- Leverage your knowledge, back ground and relationships to expand and grow Jira Service Management to various agencies and through our strong network of partners
- Help build, grow and influence Atlassian’s go to market strategy for Jira Service Management within the FED space
- Work cross-functionally with other parts of the Atlassian Team (channel managers, SEs, inside sales, marketing, services, support, product management, and finance/legal) to ensure prospects are fully educated on the benefits of Jira Service Management, Atlassian’s unique and transformative approach to Enterprise Service Management that’s disrupting the market
- Partner, partner, partner - outstanding accomplishments are the result of great teamwork, and success at the enterprise level “takes a community”. Work closely and openly with Atlassian’s partner management as well as directly with our partners
- Regularly leverage leading tools and technology – Salesforce, the G-Suite, Slack, Zoom, etc – to work effectively both virtually/remotely and on-premise with your customers.
- “Be the change you seek” and demonstrate unselfish leadership while helping Atlassian to continuously improve our ability to better serve our marketplace.
- And never, ever &@%# the customer.
On your first day, we'll expect you to have:
- Proven track record of over-plan sales achievement.
- A minimum enterprise selling experience of 7 or more years working in field sales for software companies focused on ITSM, ESM, Digital Transformation, DevOps, or other enterprise solutions.
- A history of working effectively in multi-channel, multi-product firms where internal/external bridge-building and partnering is an essential quality.
- Excellent business insight! Understanding of how to position, sell and negotiate value, calculate return on investment, and strategic selling.
- Mastered executive communication, but also feel comfortable working with technology evaluation and procurement teams.
- A big EQ.
- While highly proficient and confident, you remain coachable and strive to be the very best. Your ego is fully in-check.
- You aren't satisfied until our customers are enthusiastic references.
- An extreme sense of responsibility and accountability. We have ambitious goals and need you to execute relentlessly to “get stuff done”.
- Pursuant to Atlassian policy, individuals must be fully vaccinated and submit proof of their vaccinated status to assume this role, subject to legal exemptions. Candidates must provide proof of their vaccinated status within 30 days of their start date. Please reach out to your recruiter if you have questions about this requirement or if you'd like to submit a request for an exemption prior to the start of your employment.
Our perks & benefits
To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.
About Atlassian
The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To learn more about our culture and hiring process, explore our Candidate Resource Hub.