Senior Pre-Sales Solutions Engineer


Location: Austin, Texas

Job Type: Full time


Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team
Our Solutions Engineering Team is comprised of people with backgrounds in pre-sales, consulting and engineering. We partner with the Enterprise Sales Team & Channel Partners to understand the needs of Atlassian's customers, strategize on enterprise sales cycles, provide value-based demonstrations and support Proofs of Value to ultimately allow our customers to unleash the potential of their teams.

What you'll do

  • You will report to a manager of the SE Platinum Team and work with your Account teams, SE peers and solution partners to achieve business targets
  • Assist Atlassian customers to evaluate their current Atlassian footprint and discover new strategies and solutions (e.g. Cloud Migration & Adoption, Service Management, Agile&DevOps, Agile@Scale, Work Management)
  • Create and deliver compelling presentations and product demonstrations that focus on communicating the unique points and value of the Atlassian platform in relation to the customers' business challenges
  • Support Atlassian's innovation efforts by contributing to practice development, solution knowledge sharing, the use of industry standards, representing Atlassian at conferences and providing customer feedback to Atlassian's R&D teams
  • Help evolve our Solutions Engineering craft by contributing to our internal and external knowledge base including researching competitors, writing white papers and blog posts, formulating solution vignettes, and experimenting with emerging market trends

Your background

  • You have experience working with customers in the North America market in a pre-sales, consulting, or an IT delivery capacity with a focus on the challenges businesses encounter when adopting SaaS solutions.
  • You can collaborate with prospects and channel partners to identify and interpret complex problem statements and boil them down into simple solutions which you present to the customer.
  • You are comfortable both in a business and technical context so that you can demonstrate to executives how our solutions deliver value and you can address more in-depth questions with technical audiences.
  • While not mandatory, people in this role tend to have familiarity with (some of) the Atlassian products and solution spaces and understand how businesses achieve transformations through new ways of working (such as Agile & DevOps, (IT) Service Management or Enterprise Agility at Scale).
  • You are the right person for the role if you are a team player who loves to learn, is open to giving and receiving feedback, tolerates failure, loves to win, and above all - is passionate about making our customers successful.
At Atlassian, we tie our base pay ranges to role and level. In the United States, that means your base pay ranges will fall into one of three geographic pay zones depending on your location. Our current base pay ranges for new hires in each zone are:
Zone A: $135,000.00 - 207,000.00
Zone B: $121,500.00 - 186,300.00
Zone C: $112,050.00 - 171,810.00
Within each range, base pay is ultimately determined based on your skills, expertise, and experience. This role may also be eligible for benefits, bonuses, commissions, and/or equity.
Please visit for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To learn more about our culture and hiring process, explore our Candidate Resource Hub.
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