Customer Data Platform (CDP) Lead
Location: Remote - US only
Job Type: Full time
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $139,800 - $186,400
Zone B: $125,800 - $167,800
Zone C: $116,100 - $154,700
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
The Customer Data Platform (CDP) Lead is responsible for managing the data structure, ingesting requirements with a cross-functional team and supporting all related activation requirements. This role fully supports the Digital Marketing efforts to grow and engage the Atlassian customer base. The CDP lead will have experience with all aspects of the digital customer lifecycle from acquisition to growth and retention.
You would be responsible for developing a deep understanding of business processes across Sales, Marketing, and Operations to enable data-driven targeting, reporting, and automation via the CDP.
You should be creative and analytical with large data sets from multiple data sources. You thrive in a fast-paced environment, yet remain grounded to ensure compliance, standards and goals are met. You should have strong verbal, written and presentation communication skills. You should excel in your ability to present to executive stakeholders. You work well with marketing and technology teams on a daily basis.
On the first day, we’ll expect you to have:
5+ years of experience in B2B demand generation, marketing analytics & data strategy.
Extensive hands-on experience with a CDP (ActionIQ/Salesforce/Adobe etc) to build and enrich customer profile for omni-channel marketing.
Strong technology, analytics and organizational skills.
Proficiency in SQL/Query languages.
Technical understanding of Marketing Automation tools (Marketo/Salesforce Marketing Cloud etc), Salesforce CRM, Analytics platforms (e.g. Google Analytics), Tableau is highly desirable.
Produce high quality and quantity of work product, occasionally under tight timelines.
Demonstrated experience developing unique solutions to complex problems and ability to think outside the box.
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.