Senior Product Manager, Enterprise Adoption

Atlassian

Location: Remote - US only

Job Type: Full time

Posted


The Enterprise Adoption team is transforming how Atlassian’s largest customers are adopting and growing their use of Atlassian cloud products across their organizations.

Our team’s mission is to help enterprise customers unlock the full value of their Atlassian investments faster by delivering purposeful enablement, onboarding, and adoption experiences, which will ultimately reduce churn and lead to new opportunities for expansion.

In this role, you’ll lead a portfolio of product and cross-functional initiatives that focus on improving adoption of Atlassian products at scale within our largest and most complex Enterprise customers. This is a very unique and non-traditional role that goes beyond product - you’ll work cross-functionally with Customer Success, Migrations Team, Data Science, Marketing, Sales, Design, and Strategy to identify and validate opportunities to grow adoption of Atlassian products and remove barriers to adoption and growth.

In short, you will help Atlassian deliver capabilities and experiences that help our customers adopt, love, and grow their usage of our products.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $162,000 - $216,000

Zone B: $145,800 - $194,400

Zone C: $134,500 - $179,300

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

On your first day, we'll expect you have:

  • 5+ years Product management experience at a SaaS company, ideally with a focus on Enterprise and/or on-premise to cloud migrations

  • Hands-on experience driving adoption of features or products (in addition to shipping them)

  • Extensive experience driving end to end cross-functional initiatives across Engineering, Design, Customer Success, Data Science, Marketing, Sales and Strategy

  • Customer-facing experience with key Enterprise personas - Admins, Procurement, and/or CIO/CTO level

  • Data-driven approach to identifying behavior patterns within our customer base and applying these patterns to high touch, scale, and in-product motions

  • Ability to build a compelling business case to fund a new product or cross-functional initiative

  • Systems thinking and creative problem solving approach that considers alternative solutions to shipping a new feature

  • Track record of managing and shipping features that depend on the effective collaboration of multiple product teams

  • Technical depth to interpret complex customer requirements and translate them into a product roadmap

  • Ability to build relationships and influence without authority at all levels of the organization