Principal Business Objective Manager

Remote -
Full time
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I.T., digital & online media services
5,001-10,000 employees
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Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

We are seeking an experienced Principal Business Objective Manager to join our Customer Support Mission team. This is a remote role in which you will lead the development of strategic objectives for the Customer Support organization. You will work with senior leadership, department heads, and cross-functional teams to define key strategies and drive business initiatives to achieve legendary customer support and operational excellence.

Your background

  • Bachelor's degree in Business Administration, Finance, Economics, or related field; MBA or advanced degree.

  • 7+ Years of experience in strategic planning, business operations, business intelligence or related roles, with experience in driving business growth and achieving results.

  • Experience analyzing complex data, identifying trends, and developing actionable insights.

  • Experience communicating with multiple partners and senior leaders.

  • Think with a forward-looking mindset, able to anticipate market trends, competitive threats, and business opportunities.

  • Proven project management skills, with the ability to prioritize and manage multiple initiatives simultaneously in a fast-paced environment.

  • Experience working in the tech industry is preferred but not required.

Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit learn more.

About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
For San Francisco Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
To learn more about our culture and hiring process, visit