Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a Shield Engineer you will be the first line of contact for other teams within Atlassian, while also increasing the efficiency of the SRE teams that you are protecting. You will resolve different requests through our service desk by using your excellent product and platform knowledge, build bridges between our SRE teams and other Atlassian teams and establish processes, construct tooling and automate all the things to improve the effectiveness of your team and surrounding teams over time.

You will help accelerate our SRE teams by providing a world class support experience and improving engineering efficiency, impact and developer experience.

You will report to an Engineering Manager and be embedded directly in a SRE team.

On your first day, we'll expect you to know:

• How to support engineering teams in technical domains

• How to support modern Java-based applications

• Modern development and operational best-practices

• How to enhance developer productivity and the end-to-end engineering experience

• How to engineer solutions using shell scripting, Python/Java/Kotlin and Cloud Infrastructure (e.g. AWS)

• How to use CI/CD and DevOps tools, such as Jenkins, Azure DevOps, Gitlab, Github Actions

• (Optional) How to use Atlassian products, such as Jira, Confluence, Bitbucket Cloud, and Pipelines

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $147,400 - $196,600

Zone B: $132,700 - $176,900

Zone C: $122,400 - $163,100

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.