Dynamics 365 – Client Technical Partner[HJ1]
Do you know how to turn needs into solutions? So do we.
At Avanade we’ll surround you with people who are as passionate about technology and innovation as you are.
We are establishing a new best in class, in country Dynamics 365 client support capability to guide our clients towards solutions that maximize their return on investment whilst moving their business forward. This is not reactive, post live customer support, this is forward looking, creative and dynamic partnering, we call it Evolve!
About You:
You’re an expert in Dynamics 365 / AX2012 and a talented problem solver, with the ability to leverage systems, applications, and processes no matter how complex the solution and integrating architecture. You are committed to service delivery excellence and your client’s value for your expertise and creativity when designing activities and building system prototypes.
You have extensive D365 technical / functional architecture experience and have worked with Power Platform applications and DevOps
You are committed to lasting client relationships and enjoy managing a portfolio of clients
You enjoy mentoring junior colleaguesAbout the role:
The trend to use the Platform as a Service (PaaS) means our clients are looking to leverage the platform to better realize business outcomes. That’s where the Evolve team come in, key role responsibilities include:
Design against the global platform architecture by integrating solutions across functional lines
Applications architecture across the solution offerings and bringing the best of these together in one solution
Support the client in shaping solutions, with accountability for overall estimates
Recommend the right solutions for your clients’ needs based on the existing platform or product roadmap and help the client reach their evolution objectives
Guide your project team, establishing and tracking achievements, coordinating actions, seeking expert advice, handling open issues, and contributing to team meetings and reports
Define how we measure business and operations success and validate ERP system performance
Support clients on D365 standards and prepare them for using their solution by setting training programs and redefining new roles and responsibilities
Grow your network through educational opportunities, reading industry publications, building your personal and business networks, and joining professional organizations
Travel as neededLocation: Remote working with minimal scheduled travel as needed.
We Offer:
- The Opportunity to join Microsoft’s Global Alliance Partner of the Year (17 of the last 20 years)
- Attractive benefits package
- Exceptional development and training with paid certifications
- Avanade University – real-time access to technical and skilled resources globally
- Dedicated career adviser to encourage your progression
- Engaged and helpful co-workers
- Reward and recognition program
Compensation for roles at Avanade varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, and Washington as set forth below.
Role Location: Range of Starting Pay for role
California: $132,600 - $180,000
Colorado: $114,750 - $147,000
New York: $140,250 - $180,000
Washington: $132,600 - $170,000
