About the Role
This position presents an exceptional opportunity to develop a career in People and Culture with the Bank of Queensland working within our Organisational Development team! The Capability Officer will support the broader team in the delivery of a superior learning experience and be the first line of response for learning queries from our people.
The successful candidate will:
- Provide learning advice and support to BOQ Leaders and team members by responding to emails in the P&C Inbox and phone calls from the help line
- Administer the learning management system, including the set-up and maintenance of learning pathways and learning courses
- Lead the design, build and implementation of "logistics" in group learning initiatives
- Review and update group capability policies and processes
- Trouble-shoot and resolve escalated issues from the People Operations team (and/or refer to COE’s/BP’s)
- Complete data entry of training attendance, collation of program feedback and ad hoc reporting as required
- Identify trends in queries provide recommendations to the Capability team, P&C BP's and COE’s
About you
This position will suit an individual who is seeking to develop their career in Human Resources with a particular interest in organisational development.
Suitable candidate will possess:
- Demonstrated experience providing professional administration support in a busy People and Culture team
- Strong customer focus and stakeholder management ability
- Exposure to the design, build and implementation of continuous improvement initiatives
- Experience working within a learning management system
- Demonstrated growth mindset and alignment to the BOQ purpose and values
- Proven ability to manage multiple priorities with a high level of initiative and self-motivation.
About Us
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.
BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.
BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.
Our Benefits
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- BUPA Corporate Plan
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- Accessible work support through various practices, systems, office adjustments
- Gym, shopping, technology and travel offers
- 5 employee diversity network groups focusing on; First Nations Reconciliation Council, EPIC (LGBTIQA+), Multicultural, Gender and Early Career.
How to Apply
To apply for this role please follow the links or apply via our Careers Page.
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.