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Senior Data Analyst - Product, Features, & Growth

Canva

Location: Austin, Texas

Job Type: Full time

Posted

Canva’s Commitment and Mission

At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you!

Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 100+ million monthly active users across 190 different countries and a team of over 3,000 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of.

Join us and design your future.

At Canva, our mission is to empower the world to design, and we’re looking for insightful data analysts who can help us make that happen.

Our product has grown enormously in the last few years. We now have 10s of millions of users generating enormous quantities of data every single day. To help us fuel our future growth, we need to better understand our data - this is where we need your help.

We're looking for self-motivated individuals who are curious about our product and our users, and who are excited to seek out valuable insights. We don’t want you to just be a resource that answers questions - we want you to act as a genuine data partner with your team and the broader business. We have a LOT of data and need people who can use their skills to help us make the most of it!

We're looking to grow the team and continue to scale the impact of machine learning and data-driven decisions across Canva, specifically in the Business-to-Business (B2B) space. This area is ripe with opportunity for an experienced Data Analyst to make an impact at Canva. You'll be joining a new and fast moving cross-functional team, rapidly building data tools and resources that staff can equip themselves to succeed. This role is about providing some closely-aligned support for our Strategic Sales team in Austin, Texas.

Role Responsibilities

  • Organising strategy for the improvement of our Strategic Sales data support.
  • Creating lead score models, integration of such models into Salesforce, build of churn score models, and next-best action recommendations for Sales representatives.
  • This role is all about bringing together key players from Sydney, Australia and Austin, Texas, together in an organised manner. It will require close coordination with several stakeholders and a real sense of drive and initiative to keep things moving.
  • Suggest and run interesting experiments that will actually move our metrics - when we push tests to 100% we want to actually see the bump in the relevant graph.
  • Build and maintain dashboards for our B2B initiatives, and make them look really good - you don’t need to be a designer or have any design talent, you just need to want to build cool things.
  • Use our giant databases to answer the sort of questions that sound really simple but turn out to be challenging (and fun!)

    • Required Skills & Experience

  • Experience in the B2B world, specifically in identifying customers prime for an Enterprise product, based on their behaviour metrics in the product, as well as their company size and value
  • Previous experience working closely with a Sales team and hands-on experience with Salesforce.
  • Willingness to coordinate remotely with part of your team in Sydney, but normal hours will still apply.
  • Strong competency with SQL; experience with data warehouses such as Snowflake, Redshift, or BigQuery is a plus!
  • Strong communication skills - verbal and written - be able to break down complex topics into simple solutions and ideas. Stakeholder management skills are vital in this role.

    • Company Benefits

  • Competitive salary, plus equity options
  • Flexible working hours, we value work-life balance
  • Generous parental leave policy
  • Pet friendly offices
  • Sponsored social clubs and team events
  • Fun and quirky celebrations
    • One of our core values at Canva, “Being a force for good” means we are actively working towards a world that isn't just good for a small few, but one that’s good for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community. To achieve this, we need to constantly work towards making Canva the best place to work, for everyone.

    If you're a passionate data analyst seeking a truly challenging opportunity with one of the world's premier technology companies, then apply now to start the discussion with us!

    We will not accept or review any CVs from external recruitment agencies.

    Working at Canva

    Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.

    Whether you’re in the office, working from home or choosing your own adventure, our benefits for permanent Canvanauts include:

    • Competitive health benefits plans to support you and your wellbeing
    • Equity packages to truly be a part of the Canva journey
    • 401(k) retirement plan with company contribution to support you
    • Hybrid work model (in-office & from home)
    • Flexible leave so you can recharge, give back, support others or focus on your own professional development.
    • Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
    • An annual Vibe & Thrive allowance. This is for you to spend on whatever will support your wellbeing and development.. because you know what you need to Vibe and Thrive, better than anyone.
    • Virtual and in-office wellness benefits including Canva University, Employee Assistant Programs and Fitness & Meditation Classes.
    • Canva For Good program matching your not-for-profit donations, Force for Good leave (3 paid volunteering days) and a range of sustainability and ethical initiatives to get involved in.

    We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.