Join the team redefining how the world experiences design.
Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship office is in Sydney, Australia, but we've made our way from down under, to hubs in Austin and San Francisco, which are now home to our US operations. So whether you're in Texas or California, you have choice in where and how you work in each of those states. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.
What you’d be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
We believe data visualization is a critical visual communication tool for working professionals, businesses, students and educators alike.
But data visualization isn’t easy: getting to grips with Flourish and data storytelling concepts and best practices is something our customers need help, support and expert knowledge to master.This role will sit in the customer enablement team and is a critical contributor to the success of our customers Flourish and Canva adoption.
You will be able to effectively communicate the benefits, and how to use, Flourish and Canva together.Enabling customers to use our software to deliver their own projects.By helping to transform their data visualizations from static, uninspiring and complicated content into meaningful, beautifully engaging interactive data stories for their websites, presentations and reports.
You will work closely with the Flourish support,customer success, marketing and Canva teams to offer expert advice and support.Empowering our business users to design with data and get the most out of our tools.We are a diverse team of designers, developers, data and visualisation specialists all working together to add the “wow” factor to our customers’ data-driven content and storytelling and help them up-skill in this area.
You’ll support some of our most important and largest customers through being a:
Flourish and Canva product specialist.To answer questions and give advice on how best to use our tools for data visualisation & storytelling purposes, including troubleshooting any issues.
Data storytelling expert.To up-skill our customers in this discipline through training, guidance on best practise and working in partnership with customers on their projects, examples and use cases. You'll also contribute to our educational and help resources.
Part of Canva's data visualization specialism. To help promote and champion good use of this craft internally as Canva continues to develop it's data storytelling capability and expand it's reach in this area. In particular for the Sales & Success teams so they understand the product value of great interactive data storytelling features for business customers.
Feedback to the Product teams.To help inform product direction in the data viz space. Based on experience of our customers needs and keeping at the cutting edge of advances in the discipline.
About the team
This role will sit in the customer enablement team and is a critical contributor to the success of our customers Canva + Flourish adoption.
Our mission is to educate, support and advocate for our Customers. We are a team of data viz specialists who work to up skill our most important customers on the discipline of data storytelling and on how to use our products to maximum effect. We do this through hands on training, partnering on customer projects and responding to everyday technical support queries.
Examples include projects with the NBA on LeBron James breaking the highest scorer record and with a global market research firm on their Brand Distinctiveness report. Working across a range of major customers on grounding breaking interactive reports, presentations and webpages.
A quote from our newest team member:
I love empowering customers by helping them improve at data storytelling and taking an educational approach to data visualisation. The project work is varied and interesting, the atmosphere is creative and collaborative, and the team are driven to do good work and have a positive impact. That is very inspiring!
Oli Darley, Data Visualisation Specialist, Customer Enablement team at Flourish
You're probably a match if
What's in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.
Here's a taste of what's on offer:
- Equity packages - we want our success to be yours too
- Health benefits plans to support you and your wellbeing
- 401(k) retirement plan with company contribution
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
- Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
Please note that interviews are conducted virtually.
