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Print Partner Development & Success Manager


Location: Austin, Texas

Job Type: Full time


Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to hubs in Austin and San Francisco, which are now home to our US operations. So whether you're in Texas or California, you have choice in where and how you work in each of those states. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

About the team
The Print & Partnerships group is building a world-class manufacturing network for print products and unleashing the power of Canva via Canva Print and Print Partnerships with companies like FedEx, Office Depot, and Staples.

Growing Canva Print has become a key goal this year and our group is doubling down to add new Print Service Providers to accelerate Canva’s vision to empower the world to truly design anything, and publish anywhere.

We’ve seen incredible growth and we are rapidly scaling in this space, but there is a whole lot more to do to achieve our vision, so we are looking for a Print Partner Development and Success manager to join us and help propel us towards our mission.

But don't just take our word for it, check out what Operations Business Partner - Andy Gott has to say about working in Operations at Canva -

"Our mission is to keep the wheels of the business turning efficiently."

What You'll Do:

  • Here's a breakdown of your responsibilities for adding new Print Service Providers:
  • Our Canva print orders are fulfilled using Print Service Providers located worldwide. Your responsibility will be to research and assess the need for new Print Service Providers in different global regions.
  • You will be the main contact to onboard new Print Service providers and will set up initial calls to review their capabilities to produce print products for Canva Print.
  • Collaborate with the Canva legal team to ensure their compliance with our strict security requirements.
  • Set up calls with new print partners and our internal security and sustainability teams to make sure we are adding compliant and sustainable partners.
  • Engage the Print finance team to approve pricing for new print partners and products.
  • Proactively work with the Print Ops team and Engineering team to make sure products and partners are launched on schedule.

  • Here's a breakdown of your responsibilities for existing Print Partnerships:
  • Send monthly data reports, conduct quarterly business reviews, and find ways to boost revenue from print partnerships.
  • Lead discussions to promote the advantages of adding new templates, new features, and marketing campaigns.
  • Who You Are:

  • You are customer-focused, diligent, and understand the needs of an efficient and high-quality operation.
  • You are a quick learner, great with data, and a creative problem solver who enjoys working independently in a fast-paced, changing environment.
  • You are highly proficient in industry software MS Office, Google Docs, and other applicable programs. Knowledge, understanding, and usage of 3rd party reporting tools (Amplitude, Looker).
  • You have proven attention to detail and willingness to learn existing workflows and contribute to creating new workflows.
  • You have exceptional project management skills, organizational skills, and time management skills.
  • You have excellent communication skills, both written and verbal, to coordinate with partners and internal teams.
  • You possess organizational skills, adaptability, and composure under fire are equally important.
  • You have proficient knowledge of Canva.
  • You have knowledge of prepress and printing standards. Proficient knowledge of CMYK, RGB, color modes, and conversion.

  • What's in it for you?

    Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

    Here's a taste of what's on offer:
    • Equity packages - we want our success to be yours too
    • Health benefits plans to support you and your wellbeing
    • 401(k) retirement plan with company contribution
    • Inclusive parental leave policy that supports all parents & carers
    • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
    • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

    Check out for more info.

    Other stuff to know

    We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

    Please note that interviews are conducted virtually.