Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
Job Summary:
Responsible for understanding acquisition campaign management procedures for various Discover portfolios like Card, Personal Loans, Student Loans, etc., and implementation and maintenance of acquisition campaigns for these portfolios at different vendors. Partners with Strategy/Modeling/Technology/Operations/Marketing teams to champion their projects with the vendors ensuring data quality, accuracy and timeliness.
Major Responsibilities:
Manages new initiative projects independently, with minimal supervision, throughout the project life cycle by collaborating with external and internal business partners.
Collaborates with Discover business partners to understand business requirements, documents them for implementation at vendors and manage successful implementation of the projects.
Collaborate with business partners to audit project implementations, campaign management reports and ensure 100% accurate weekly campaign execution.
Leverages acquisition campaign data and other internal data to conduct independent analysis; create dashboards and reports to present results of analysis to management.
Explores and implement process enhancements to improve efficiency and identify new avenues to enhance team productivity.
Analyzes credit report data relating to acquisition related customer complaints across Discover portfolios and work with vendors to resolve/remediate complaints.
Qualifications:
Minimum-Bachelors in Business
4+ years of project management or related experience
Preferred-Masters in Business
2+ years of credit industry, Credit Bureau data or related
1+ years of vendor management experience
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What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.