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Senior Collector-AcctOps

Expedia Group

Location: Springfield, Missouri

Job Type: Full time


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Sr. Collector

Are you looking to join an exciting team that collaborates on ideas and processes? One that empowers each member of the team to drive their own portfolios? If so, then this might be the right fit for you!

Who you are:

  • You are process improvement driven

  • A coach and leader

  • Organized and able to meet deadlines

  • Able to resolve conflicts with partners

  • An influential teammate

  • Positive presence

What you will do/role & responsibility:

  • You will ensure operational workload for your team, including distributing daily tasks

  • Be the technical support to collectors; Review the first level of critical issues coming in from the team and internal/external partners

  • You will provide reporting to your Supervisor to improve performance

  • Look at invoices before they hit the 90+days, and deep dive into the aging to look for areas of improvement

  • Consolidate process improvement issues and redirect to your Supervisor

  • You will also spend a portion of your time doing Daily Collection activities (inbound/outbound calls, case management, etc.)


About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

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