Senior Collector-AcctOps

Expedia Group

Location: Springfield, Missouri

Job Type: Full time

Posted

The most difficult thing is the decision to act, the rest is merely tenacity.
- Amelia Earhart

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Sr. Collector

Are you looking to join an exciting team that collaborates on ideas and processes? One that empowers each member of the team to drive their own portfolios? If so, then this might be the right fit for you!

Who you are:

  • You are process improvement driven

  • A coach and leader

  • Organized and able to meet deadlines

  • Able to resolve conflicts with partners

  • An influential teammate

  • Positive presence

What you will do/role & responsibility:

  • You will ensure operational workload for your team, including distributing daily tasks

  • Be the technical support to collectors; Review the first level of critical issues coming in from the team and internal/external partners

  • You will provide reporting to your Supervisor to improve performance

  • Look at invoices before they hit the 90+days, and deep dive into the aging to look for areas of improvement

  • Consolidate process improvement issues and redirect to your Supervisor

  • You will also spend a portion of your time doing Daily Collection activities (inbound/outbound calls, case management, etc.)

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About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
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