Integration Engagement Manager (CoreOTA)
Location: Austin, Texas, Seattle, Washington
Job Type: Full time
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WHO YOU ARE:
Proven knowledge with Excel, Salesforce, Outlook, Slack, and the capacity to read and understand XML and JSON messages
Familiar with middleware integration platforms, system architecture, product APIs, web tools, testing environments and internet protocols (HTTP, SSL, REST, GraphQL)
Problem Solving: Ability to identify current and potential problems and seek support to find the best solutions, involving internal or external partners and resources
Results oriented, you work towards efficiency, taking ownership of issues. Ability to work independently in a multi-tasked, constantly evolving environment, whilst maintaining a focus on goals
Communication: personable and with the ability to describe technical situations effectively to a diverse group of teams and partners
Proven project management skills: able to prioritize multiple projects, monitor timelines, track progress and provide timely updates to partners and stakeholders on integrations projects
WHAT YOU WILL DO/ROLE & RESPONSIBILITY:
Outline the engagement process with partner. Provide best practices for making the integration a success, validate test files and offer feedback for compliance
Offer suggestions for development of process documentation and integration tasks improvements. Become a functional specialist for connectivity transactions
Clearly communicate and record status of vendor certification progress. Work closely with Integration Engineers, Product and Technical Support as technical issues arise during the implementation of APIs
Work with Technical Relationship Managers to coordinate the integration project kickoffs. Own full-cycle certification testing for various Expedia’s APIs with new/existing partners
Provide the partner with standard methodologies for making the integration a success. Answer technical inquiries from all vendors relating to Expedia APIs
Perform ad-hoc testing of various scenarios to test partner performance, system functionality and behavior
WHY JOIN US:
Expedia Group recognizes our success is dependent on the success of our people. We are the world’s travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people’s lives better – that responsibility inspires us to be in the place were exceptional people want to do their best work, and to provide them the tools to do so.
Whether you’re applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate and social responsibility program, Expedia Cares.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.