Sr. Operations Analyst, RPA Developer
Location: Springfield, Missouri
Job Type: Full time
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.
Sr. Operations Analyst, RPA Developer
This is a Sr. Operations Analyst role on a high-performing team with an opportunity to serve your group and internal customers in Partner Payment Operations (PPO) on a global scale through robotic process automation (RPA), reporting, and analysis of large and complex data sets, process improvement, and project support.
What you will do/role & responsibilities:
Develop and implement process automations utilizing UiPath robotic process automation (RPA), Power Automate, Python, VBA and other common tools in support of the global Partner Payment Operations org
Monitor and maintain program infrastructure including queues, assets, logs, environments, and robots through Orchestrator; Utilize our standard code repository (GitHub)
Conduct workflow/code peer reviews, support process testing, debug and implement fixes, and develop process improvement ideas
Drive and document project activities, communication, and approvals through the Jira or Confluence project plan
Work independently and within a small team on projects which are of high standards, efficient, well tested, documented, stable, and built with minimal opportunity for risk
Collaborate with others across disciplines to translate business processes into holistic technical solutions to solve the most complex and uncommon issues; ensure alignment between structure, people, process, and technology
Lead improvements of chronic issues or product opportunities through reporting, queries, and analysis activities utilizing various internal tools and databases such as Oracle, SQL, Excel, Tableau, OBI, Salesforce, etc. and by partnering with key stakeholders
Implement solutions based on advanced knowledge of operations processes and previous experiences
Conduct workflow analysis and implement process improvement ideas for operations, emphasizing an automation first approach
Who you are:
A certified RPA developer or possess 2+ years’ experience building automation projects with UiPath Studio
3+ years of experience in financial and/or operational accounting in a mid to large company; understanding of business processes and controls
2+ years of technical analysis experience in a customer support environment
Takes initiative, is self-motivated, and results oriented
Curious and constantly ask “why?” Love to solve problems, find root-causes, push for constant improvement, and utilize the right mix of data and wisdom to make smart business decisions
Skilled at translating technical terms to business operations as well as business processes into technical solutions
Strong analytical skills coupled with attention to detail
Values continuous learning and self-improvement; educates self and others on new offerings, functionality, skills, etc. related to O365, process automation, and query/visualization tools
Effective written and verbal communication skills, including the ability to influence others at all levels
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.