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Senior GTM Launch Manager
To fuel our continued growth, we are seeking a highly motivated, results-oriented professional to drive the cross functional launch process and program. As a Sr. Go-To-Market (GTM) Launch Manager, you will help develop a strategy and operations governance model across a diverse set of product and solution launches and drive lifecycle management initiatives. You will be a critical thought leader and partner, helping streamline, scale, and transform GTM strategy and operations across the product lifecycle. You will work closely with Business Operations, Product/Engineering, Product Marketing, Marketing, PR, Partner, Sales Enablement, Customer Success, Legal and Finance in designing and managing implementations to meet the cross-functional needs of the business.
The Sr. GTM Launch Program Manager will be responsible for overall project management and lifecycle release management in support of product launches. Project management efforts will encompass communications, stakeholder alignment, milestones, issue, and risk tracking. This is high visibility, high impact role that is critical to ensuring flawlessly executed and successful launches. If you are a strategic thinker, proven program leader, enjoy wrangling complex initiatives to successful outcomes, and thrive in highly collaborative, fast-paced, and customer-obsessed environment, then this is the right place for you.
What you’ll do:
Support build-out and optimization of cross-company GTM / product lifecycle management release process working closely with product and commercial teams
Support development of GTM governance model working with cross functional stakeholders
Manage complex end-to-end processes to deliver customer experiences consistently, reliably and with attention to detail
Assess, propose, and implement innovative ideas to drive excellence in execution and process improvement
Build strong relationships across diverse set of organizations as you achieve project deliverables, establish best practices, and deliver results against success criteria
Manage and coordinate all workstream action items, milestones, issues, and risk mitigations to achieve project and initiative objectives
Streamline process and communications related to launches and drive cross-functional stakeholder alignment
Establish and drive clarity of plan of record, oversee and enforce change management process
Manage rhythm of the business communications and reporting
Who you are:
7+ years of strategic business operations, program management, or other related and relevant experience
Demonstrated ability to drive impact individually and through cross-group collaboration
Successfully able to navigate and drive results cross-functionally
Demonstrated project management skills coordinating deliverables across several stakeholders and organizations
End-to-end product lifecycle management, change management processes, and a deep appreciation for the seller and the customer
High level of organization, strong attention to detail
Bachelor's or Master's degree in a related field; or equivalent related professional experience
Lean Six Sigma, or other strategic business process re-engineering experience
Executive presence and business maturity suitable to engaging with senior leadership
Excellent analytical, problem solving and decision-making skills
Solid relationship, communication skills
Innovativeness and flexibility in solving problems
#LI-CK1
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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