Salesforce Administrator

Looking to join a team at the forefront of travel technology development?

The Expedia Group Salesforce Engineering team is seeking to add a hardworking Salesforce Administrator to our growing team. Are you a- self-starter, able to lead multiple tasks and projects simultaneously, be responsible for your work end to end, prioritize your workload effectively, and thrive in an ever-changing environment? Do you consistently work well within time constraints to meet ongoing and overlapping deadlines within short time frames? Then this is the job for you! Here you will partner closely with various business teams to create and build functional operational support through the Salesforce application.

What you’ll do:

• You will build customized solutions in Salesforce.com and associated systems that support business requirements and processes

• You will work with groups to understand their business processes and requirements

• Translate business requirements into logical, component-based technical designs

• You will define technical solutions to support business work processes

• Create design and technical specification documentation

• You will drive resolution of all issues that come up during development phase

• You will clearly communicate project status to key partners throughout entire development process

Who are you:

• Able to work autonomously with minimal guidance

• Technical capability, particularly with CRM technologies (Salesforce.com preferred)

• Solid sense of customer focus and the importance of the voice of the customer

• Great communication skills and collaborates well within a team

• 1-3 years System Administrator experience with Salesforce.com or another CRM tool with relevant certifications

• Consistent productivity and proven success as a project coordinator (1-3 years of experience)

• Experience in developing processes and creating user documentation

• Experience managing Salesforce CPQ and/or Salesforce Communities preferred

• Bachelor’s or Master's degree in a related field; or equivalent related professional experience preferred

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The total cash range for this position in Austin is $84,000 to $117,500. Employees in this role have the potential to increase their pay up to $134,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.