Director of Market Management (West Region)

The Director of Market Management II will have a strong background managing geographically diverse, results-oriented organizations, with an emphasis on consultative account management principles. With a core focus on leading regional Market Management team(s), we see the key objective of this role will be to provide the guidance and leadership to teams to ensure that revenue targets are exceeded within the region.

You will bring a strong eye for business coupled with marketplace knowledge, multi-layer people leadership, and a high level of consulting account management expertise to the role.

In addition, you will motivate, coach and mentor a diverse and geographically fragmented organization will ensure success within this assignment.

The ability to operate in highly complex regulatory and industrial frameworks and establish and develop great relationships with both internal and external customers will be a key to the success of the role.

What you'll do:

• Focus primarily on leading a multiple-level team within Market Management and regional accounts, and acting as the regional representative for internal or external Expedia Group (EG) initiatives

• Execute on leadership strategy and commit to exceeding plan number

• Coaches peers and team members in executing against strategies and teaches the subtleties of account managing strategic or high-impact agreements

• Develop strong successors throughout the organization

• Lead initiatives across multiple regions/Super Region level requiring cross team/functional collaboration

• Support local & regional chain discussions and directly manage various relationships at this level

• Participates in industry events and speaking engagements to share deep industry knowledge, forming long-term, influential relationships in the process

• Gains deep insight into the market through developing long-term strategic alliances and partnerships that increase the company's competitive advantage and delivers intelligence to internal competitive tools

• Guides Market Managers in prioritizing opportunities for business growth and supports negotiations in the field when beneficial

• Focuses on developing mutually beneficial internal relationships across the company functions in the pursuit of innovative opportunity development. Drives internal, cross-functional navigation to facilitate and solve issues encountered by the team

• Influences external decision makers to partner with Expedia and to expand Expedia’s industry influence within various markets. Monitors the industry for creative ideas and solutions that can be used with partners

• Leads the organization by communicating strategy and market insights, fostering an agile work environment, identifying and coaching talent, and building an external and internal pipeline

• Other reasonable duties, as assigned

Who you are:

• Bachelor’s degree or MBA or other postgraduate degree in related field; or equivalent related professional experience

• 8 – 10 years progressive experience in managing geographically dispersed organizations, ideally in the hospitality or travel industry

• Previous experience in commercially driven roles across a multinational organizational

• Past success in mentoring and building multi-layer leadership organizations that cater to long term customer relationships

• Strong business insight with a desire to have experience in consultancy related environments

• Monitor and successfully lead individual marketplace success with the core goal of exceeding revenue targets

• Execute marketplace initiatives by maximizing margin opportunity, obtaining lodging rates and availability information, and driving long-term relationships with our supply partners

• Drive relevant data sets and deliver actionable information to the assigned customer base

• Polished Communication & Influencing capabilities

• Excellent knowledge and understanding of yield management principles and practices

• Strong focus on “team” with a “get it done” attitude

• Experience working in a flexible, fast-paced ever-changing and challenging environment

• Multiple language skills desirable

• Establishes and builds healthy working unions

• Evaluates with an understanding of products, services, and the market for the purpose of obtaining favorable arrangements for Expedia

• Conveys, receives and interprets ideas and information, present information appropriately to a diverse range of audiences, and influences partner decisions

• Encourages, motivates, and guides individuals and teams in learning and improving effectiveness and develops and improves performance

• Develops goals, ideas, and initiatives that improve the organization's performance, manage costs, and motivate change at all levels

• Driving high standards for individual, team, and organizational accomplishment; tenaciously working to meet or exceed challenging goals; deriving satisfaction from goal achievement and continuous improvement

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The total cash range for this position in San Francisco is $231,000 to $323,500. Employees in this role have the potential to increase their pay up to $369,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Seattle is $223,000 to $312,500. Employees in this role have the potential to increase their pay up to $357,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.