Location: Chicago, Illinois, Dallas, Texas, Seattle, Washington, Springfield, Missouri
Job Type: Full time
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Do you want to be an integral part of Expedia’s Air Operations team? Do you enjoy building trusted partnerships, problem-solving, and championing change? This might be the fit for you as a Commission Analyst in Air Operations as of part of Expedia Group E4B Organization. In this role, you will be supporting Operations by driving root cause analysis and supporting operational needs with the time of ticketing commissions.
We are searching for a self-starter who enjoys working both independently and as part of a diverse team. Your attention to detail and interpersonal skills and positive attitude will enable you to work effectively within the team, our partners, and our vendors. Your keen operational skills will ensure we have the right operating structures in place with streamlining processes and an eye toward increasing automating opportunities.
What you'll do:
Investigate incidents and issues using the technical, functional capability to solve critical business problems. Use knowledge of the operational scope to assist with any issues or look for opportunities for improvements in the processes
Provide feedback to peers, and mentor colleagues to increase their skill sets. Facilitate collaboration with different stakeholders with varied perspectives to develop effective solutions
Drive high-priority issues to a timely resolution by engaging SMEs and leveraging the necessary resources. Able to remove blockers and obstacles
Communicate analysis findings and recommendations both strategic and tactical to colleagues, stakeholders, and leadership in a clear, concise, and influential manner. Be able to draft balanced and evidence-based reports on findings
Be proficient with reviewing complex airline contracts with attention to where broader interpretation occurs and implement the terms into our internal database
Conduct thorough airline audits based on settled data to ensure processes are working with SOX compliances
Who you are:
Bachelor’s degree in a related field; or equivalent related professional experience
5+ years in operations or analysis with demonstrated experience in problem-solving
Proficient in native Amadeus and Farelogix
Intermediate/expert level experience with Microsoft Excel functions highly preferred; understanding of macros preferred
Attested experience within the travel industry with an understanding of reservations and ticketing strongly preferred
Able to use a flexible approach, be a creative, strategic thinker, and adapt quickly to changing circumstances or roles
Demonstrate active listening to ensure all viewpoints have been heard and discussed before reaching conclusions, offering guidance, or asserting own views
A high-energy and experienced negotiator. Convincing but willing to flex and compromise when appropriate.
Collaborative yet influential
Respectful in our differences and seek to resolve conflicts in a timely and direct manner
The total cash range for this position in Dallas is $60,000 to $84,000. Employees in this role have the potential to increase their pay up to $96,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Chicago is $60,000 to $84,000. Employees in this role have the potential to increase their pay up to $96,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Springfield is $49,000 to $68,500. Employees in this role have the potential to increase their pay up to $78,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.The total cash range for this position in Seattle is $64,500.00 to $90,000.00. Employees in this role have the potential to increase their pay up to $103,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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