Strategic Partnerships Director
Location: Chicago, Illinois, Miami, Florida, Seattle, Washington
Job Type: Full time
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Strategic Partnerships Director
The EPS Enterprise Solutions and Strategic Partnership team is responsible for managing some of Expedia Group’s largest B2B2C demand partner relationships. The Strategic Partnerships Director will be a leader on the account management team responsible for managing one of EG’s largest partnerships. This individual will have the strategic mindset of a general manager and work on a wide range of topics from managing the partnership P&L to identifying new business growth opportunities and leading in the E2E solutioning, selling, and contracting for new products. This person will be responsible for helping to set strategic goals and direction for our business while working to influence, gain alignment, and deliver solutions across the internal matrixed Expedia organization as well as the external partner organization. The successful candidate will operate in a way that is both traveler- and partner-centric and have a vision to create differentiated and market leading travel products and services in the loyalty space.
What You’ll Do:
Lead the vision and strategic planning for large enterprise partner accounts for the Expedia powered travel platform of the partner’s loyalty program
Team with other Account and Product Managers to continually assess partner needs, requirements and goals to identify, pursue, and prioritize new business opportunities consistent with Expedia Group’s strategy and aligned with the partner’s needs
Ownership and responsibility of the end-to-end P&L of the account to deliver plan
Including profitability and sales, volume growth
Own and manage inputs that drive the P&L, focusing on demand initiatives that improve profitability and cost structure long-term
Lead, organize and manage the partners and Expedia’s business rhythms and reviews (Monthly, Quarterly, Annual Plan) and weekly and bi-weekly working teams engagement
Collaborate with Finance, Strategy, Product & Tech, Marketing, Customer Service & other Account Managers and Technical Account Managers to build and refine business cases and deals specific to our partner and lead decision-making processes
Build ongoing internal processes, relationships, and knowledge to advocate for partner needs and requirements for new Expedia Group capabilities being developed for externalization. In some cases will be account owner for driving execution and accountability on key initiatives
Build strong partner relationships to become a trusted advocate and advisor in support of partner strategies and goals
Lead and own commercial negotiations and contract structuring with other senior account leaders, in collaboration and consultation with Legal, Operations, Finance, Controllership and other Expedia and partner’s teams
Leverage data and analytics to make rapid and informed decisions
Your ability to build business rigor by establishing key objectives that are clear and frequently communicated
Create a vibrant, energized and enthusiastic commercial culture for EPS Enterprise Solutions
Coaching and developing other junior account management team members and setting goals and expectations for their role on supporting the partner
Who You Are:
You are enthusiastic and have strong leadership skills with the ability to influence across organizations at senior levels
You have the ability to push back or challenge internal and external partners and stakeholders while maintaining great relationships
You are curious and love to solve problems in a complex, ambiguous, and high growth environment
You are a person energized by maintaining focus on key business goals and ability to deliver on a plan with constrained resources
You have a passion for partner interaction and collaboration, and desire to exceed what our customers demand of us
You have strong analytical abilities with high attention to detail. Ability to ramp up quickly and become an authority on our business
You have 8-10+ years of in-depth experience in senior level account management, sales, strategy or partnerships roles
Bachelor’s degree required and MBA qualification preferred.
Strong strategic credentials and referrals a bonus
The total cash range for this position in Seattle is $184,500 to $258,000.00. Employees in this role have the potential to increase their pay up to $295,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Miami is $165,500 to $232,000.00. Employees in this role have the potential to increase their pay up to $265,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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