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Global Employee Expense Operations Analyst
Expedia Group is looking for a Business Operations Analyst to join the Employee Expenses team (as an extended group of the Corporate Accounts Payable Team) in Springfield, MO. You will develop creative business operation solutions related to employee expense reimbursement, corporate credit card program, virtual card program, and maintain the current suite of system tools as a business partner to the entire Expedia Group network. You will work together with the end users, the business SMEs and the project teams to build requirements for tool needs, propose meaningful scope and prioritize delivery of projects and features. You will seek insights across the business to craft processes which will improve the business understanding for the employees travelling and purchasing on behalf of Expedia Group and lead user acceptance testing activities.
What you will do:
Liaise between the end users, the business SMEs and the project team
Work closely with the technical functional analysts and software developer engineer(s) to improve and enhance the foundation for reimbursements
Gain consensus and approvals on project documents and recommend appropriate scope and priorities
Validate reimbursementtool requirements from business partners and perform system enhancements
Lead communication among team members and manage relationships with the business users
Deliver training to the business on new functionality or offer best practice tips on using the tools
Participate in yearly audits and ensure all controls are followed throughout the year
Become an expert in best practices in the employee reimbursement and corporate credit card space
Perform reconciliation of large data sources, including balance sheet and transactional reconciliations
Develop test strategy and lead UAT activities
Conduct functional testing to ensure programming has been done in accordance with functional specifications and business requirements
Build and maintain reports and dashboards in a timely, consistent, accurate, and complete manner
Handle the reporting of information quality key performance indicators
Ensure documentation is accurate and up to date – including the intranet website
Perform integration work with onboarding of new legal entities
Who you are:
Excellent written and verbal communication
Ability to collaborate with Business and IT
Strong time management which allows you to work on large projects and many work streams
Excellent knowledge of Excel
A minimum of 2 years of related of experience
You have a bachelor's degree in business, management, accounting, or related technical field; or Equivalent related professional experience
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Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.