Employee Communications Specialist
Location: Austin, Texas, Chicago, Illinois, Seattle, Washington
Job Type: Full time
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Employee Communications Specialist
At Expedia Group, we believe that our colleagues are at their happiest and most effective when they have the information they need to do their jobs effectively, and they feel their voices are heard and valued. That’s why we’re opening this new role within the Expedia Product & Technology (P&T) employee comms team.
The primary purpose of the P&T division is to evangelize the products and services developed to enhance the traveler and partner experience, build loyaltythrough increased membership and industry-leading customer service through our global network of brands, which include Expedia.com®, Hotels.com®and Vrbo®. They achieve this by providing travelers with personalized experiencespowered by data and AI and an integrated experience across Expedia brands througha singular technology platform while providing partners with differentiated services to help enhance their customer’sexperience.
This is a global role, the employee comms team works alongside P&T colleagues around the world to shape and share the strategic narrative withemployees to help build strong, trusted relationships between leaders and teams and share the achievements and momentum of the P&T division with the broader audience across Expedia Group.
What you'll do:
Producing compelling content (includes Basecamp stories, Slack posts, PPT presentations, emails, event invitations, executive briefing documents, communications plans)that reflect the needs of the business and ensure employees have the information they need to remain effective and engaged
Working with internal partners and advising on the best way to achieve results through effective communication
Assisting in the development and management ofcomplex multi-channel communications campaigns and events
Proactively suggesting and contributing to initiatives to improve audience engagement with internal campaigns and communications
Liaising with other teams in Expedia who play a role in the launch of new initiatives and products, ensuring internal communications happen in coordination with other marketing, communications and training activities
Whilst the focus of this role is primarily focused on written communications, you should be comfortable sourcing images for stories within our brand guidelines and undertaking basic design, multimedia and video work within existing templates
Tracking and reporting on performance and engagement
Playing a key role in our editorial process to help prioritize stories and to connect dots across division and initiatives.
Who you are:
One to two years’ experience in a communications/editorial/PR environment, generating ideas, handling priorities and creating compelling content
Can deliver stakeholder requests in an accurate, timely and professional manner
Can copy edit and translate technical, complex processes and information into simple, clear communications
Highly organized with ability to manage multiple projects concurrently, prioritization skills are key
Possess the ability to account for best practices while balancing the need to innovate and evolve
Comfortable learning and using new tools to develop creative content, written communication and presentations
Video editing experience and an eye for visual design a plus
Flexible and adaptable, able to react quickly to changing requirements and new challenges
Impeccable written English skills
Technical writing and multimedia experience
Experience in a global environment
High level of competence with Mac OS, iWork, MS Office and Slack
Experience using email distribution software
Previous experience in a professional, global work environment
The total cash range for this position in Chicago is $60,000 to $84,000.00. Employees in this role have the potential to increase their pay up to $96,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
The total cash range for this position in Austin is $65,500 to $92,00.00. Employees in this role have the potential to increase their pay up to $105,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.